How to automate 'on-hold' order status to 'complete'

Home Forums Legacy Support Support queries How-to & Troubleshooting How to automate 'on-hold' order status to 'complete'

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  • #106369
    Deserter92
    Participant
    Hi team !   When a user pays a course by using his credit card, the transaction is marked as "on-hold" so the user can't have access to the course without a manual change of the order status from "on-hold" to "complete" in woocommerce.   How can I do if I want my users to be able to pay the course and then have an instant access to it ?   Thank you very much
    #106473
    H.K. Latiyan
    Participant
    Hi... Wplms only checks if the order is completed or not, if the order is completed then the access is given otherwise not. The pricing and the orders are handled by woocommerce only and not by WPLMS. You can try using the third party plugins such as : https://wordpress.org/plugins/woocommerce-autocomplete-order/ to automatically complete the orders.
    #108183
    Deserter92
    Participant
    Hi,   I've tried a lot of things but it still doesn't work. After purshasing a course, the student is redirected to a page with this message at the bottom: http://prntscr.com/ezidfl 1), How do I get rid of this step (manually acepting the paiment). I mean, buying a course and having an instant access to it is the most basic thing that wplms should be able to achieve. 2) How can I redirect (after the purshase of the course) the student directly to the course page (with the presentation) ?   Thank you very much.
    #108498
    1. Well as H.K said ,"Wplms only checks if the order is completed or not, if the order is completed then the access is given otherwise not. The pricing and the orders are handled by woocommerce only and not by WPLMS" You can try using the third party plugins such as : https://wordpress.org/plugins/woocommerce-autocomplete-order/ to automatically complete the orders. 2. Go to wp-admin-> wplms->miscellaneous ->enable this setting. The redirection will work only if the order is completed.  
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