Purchasing 'Product' not granting user access to 'Course'

Home Forums Legacy Support Support queries How-to & Troubleshooting Purchasing 'Product' not granting user access to 'Course'

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  • #107121
    Back2Front
    Spectator
    Hi there Vibers we are having a major issue setting up this WPLMS with Woocommerce - Purchasing a Woocommerce Product associated with a Course/Courses is not granting the user access to that course. We are having to manually add the students via the dashboard :/ There is an associated product with the course. And visa versa. Here is a course page, https://learntetun.com/online-tetun-courses/tetun-for-medical-professionals/ Purchasing that product should give access to Tetun for Medical Professionals course as well as Tetun Level 1. We are having the same issue with the other course for sale. If you like I can provide you with adminstrator account or coupon to purchase the course for free. Thanks for your help!
    #107200
    Kindly provide us your wp-admin credentials and the site url of your site. Also provide us the link of the course that is experiencing this issue. PS: Please mark your reply as private.
    #107233
    Back2Front
    Spectator
    This reply has been marked as private.
    #107242
    This reply has been marked as private.
    #107673
    Back2Front
    Spectator
    Hi, thanks for adjusting the cache settings - I just tested purchasing a course in a new user account. The email receipt was sent, and the page redirected to https://learntetun.com/thankyou-for-learning-with-us/ However when I navigated to the course nothing had changed - Can you please test this and confirm?
    #107674
    Back2Front
    Spectator
    This reply has been marked as private.
    #107802
    This reply has been marked as private.
Viewing 7 posts - 1 through 7 (of 7 total)
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