No access to course after payment.

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Home › Forums › Legacy Support › Support queries › How-to & Troubleshooting › No access to course after payment.

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  • September 29, 2017 at 1:14 pm #130482
    get_peace
    Spectator
    Hi. I noticed that after some user pay for course and admin approove the order, the user is not automaticly added to course and he have no access. Admin have to add user manualy to course. Last month i think it was working and i am not shure when start that problem.. may be some update or some option that i change? Can you help me with some advise how can i fix that issue?
    September 30, 2017 at 8:05 am #130522
    H.K. Latiyan
    Participant
    Hi, This can happen only if the course is not connected to the product. Please make sure the course is connected to the product and product is connected to the course.
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