instructor / student data incorrect

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  • #14083
    RD78
    Spectator
    In my instructor dashboard the course data is inaccurate (see attached document). The number of courses for the instructor should be 2 (see second imagine) but the widget is showing 0 and the left sidebar is showing 1. There is an error message in the activity tab (despite there being activity by test users). The csv data downloaded is inaccurate too. See attached. The dates are not showing. Please review this and let me know how this can be corrected. I have updated all plugins to the latest versions. Thanks
    #14086
    RD78
    Spectator
    To assist with this issue the admin log in is: learn.zealhealth.net.au username: wplms password: 4rB^vXB%80#$%b1f4OS2(kxL
    #14196
    Anshuman Sahu
    Keymaster
    Can you please confirm if you are using woocommerce plugin or not ? Please check if you have enabled activity streams from wp-admin -> settings -> buddypress -> components . if not then please enable it .
    #14263
    RD78
    Spectator
    Hi, Thanks for your response: I'm now using the woocommerce plugin and have adjusted the buddypress comments and now I am seeing some data but some data is missing still in the instructor section.
    1. In Learn.zealhealth.net.au/activity there is limited member information. This should show activity from testuser 1 and 2 who have both submitted assignments but not a quiz. (see attachment member activity). This activity is shown in WP_admin dashboard though but not in the front end (see attachment for wp_admin view)
    2. I cannot search for other members in the members (in menu header) and they are not automatically shown (see attachment unable to see..)
    3. in instructor dashboard I cannot see any information about the courses or units that I am instructing, the top widget is shown as blank (see attachment dashboard.png)
    Thanks for looking into this Login details for you admin login: wplms password: *&S6fs*H*A2gIU4fR)0hXUQ!  
    #14269
    RD78
    Spectator
    Screenshots of additional steps I've taken to review the instructor dashboard in addition to the above issues and steps.
    #14278
    RD78
    Spectator
    These screenshots show the student view on the courses they have access to (no data shown) but they have results. The test user has submitted an assignment and had it scored. They can still not select quiz but there is no reason why their access should be limited. Admin can select the quiz.
    #14375
    Anshuman Sahu
    Keymaster
    Please enable the extended profiles ,account settings ,and activity streams from buddypress components settings to show the members . . ANd the activities of the users who have performed the activities before when the activities is turned off will not show as they were not recorded so there is no data related to their activity to show manage or monitor . Can you please refer our documentation for the important settings in wplms  ? refer : http://vibethemes.com/envato/wplms/documentation/quick-installation-guide.html#important needed a valid admin credentials to check all the issues at your site .
    #14473
    RD78
    Spectator
    Thanks, the instructor and student dashboards are working. The downloaded data (shown in steps.docx part 6) is not showing start dates even though the courses are started? What could the reason for this be? The course is set as a free to all members
    #14682
    Anshuman Sahu
    Keymaster
    Please recalculate the stats  by clicking on the calculaotr icon below in the download stats . refer : http://prntscr.com/9fz8pa
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