Help with Plugin update

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Home › Forums › Legacy Support › Support queries › How-to & Troubleshooting › Help with Plugin update

Viewing 9 posts - 1 through 9 (of 9 total)
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  • October 5, 2015 at 5:06 am #1472
    fineartmakeup
    Participant
    My Vibe Course module wont auto update to 1.9.8   I don't want to get into Cpanel and ftp and attempt this myself.  Can I contact someone from envato to do the update for me as I did for the installation? Any reason in particular this update is not going through in auto update?  
    October 5, 2015 at 5:36 am #1473
    VibeThemes
    Keymaster
    Can you please share the site url as well as admin credentials for us to check the issue. Please mark your reply as private so that it can only be seen by "Support team".
    October 5, 2015 at 5:51 am #1482
    fineartmakeup
    Participant
    Hostname: famelearning.com Port: 22 SFTP Username: fame2089118796 Password: T0_0lAw8d/
    October 5, 2015 at 6:27 am #1485
    fineartmakeup
    Participant
    Bah I didn't hit private on the previous reply. Can admin please delete or private the post? my info.  I cannot edit my post
    October 5, 2015 at 11:14 am #1558
    Anshuman Sahu
    Keymaster
    We have marked your reply as private . Please also share wp-admin credentials also for us to check that. You can also edit your reply if you hover on your post you could see the edit link.
    October 5, 2015 at 2:17 pm #1585
    fineartmakeup
    Participant
    <p dir="ltr" style="line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt; text-align: left;">Login http://www.famelearning.com</p> <p dir="ltr" style="line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt; text-align: left;"></p> <p id="docs-internal-guid-a8d94d9f-385b-a603-1be7-8121c2256868" dir="ltr" style="line-height: 1.38; margin-top: 0pt; margin-bottom: 0pt; text-align: left;"><span style="font-size: 14.666666666666666px; font-family: Arial; color: #000000; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline;">Usename:fineartmakeup</span></p> <p style="text-align: left;"><span style="font-size: 14.666666666666666px; font-family: Arial; color: #000000; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline;">Password:fameous1</span></p> <p style="text-align: left;"></p> <p style="text-align: left;">Thank You</p>
    October 7, 2015 at 4:18 am #1771
    fineartmakeup
    Participant
    Oh sorry about the last message   Here are the login details for admin on http://www.famelearning.com Username:  <span style="font-size: 14.666666666666666px; font-family: Arial; color: #000000; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline;">fineartmakeup</span> Password: <span style="font-size: 14.666666666666666px; font-family: Arial; color: #000000; background-color: transparent; font-weight: 400; font-style: normal; font-variant: normal; text-decoration: none; vertical-align: baseline;">fameous1</span>
    October 7, 2015 at 4:19 am #1772
    fineartmakeup
    Participant
    arrgh: url http://www.famelearning.com username: fineartmakeup password: fameous1
    October 7, 2015 at 11:30 am #1850
    MrVibe
    Keymaster
    Plugin updated to v 1.9.8.4
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