Attributes on Product page unresponsive.

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  • #15372
    aces654
    Spectator
    We are trying to create a product that changes price based on an attribute we pre-made. However, when we try to add the attribute, the area and the links (dropdown menu of attributes, the add button, save attributes button, the expand link and close link) are all unresponsive and nothing changes. Is this a current bug or has this issue been addressed already? We need this fixed to sell our courses. We asked on the Envato forum about the issue and we were recommended to ask here.
    #15483
    Anshuman Sahu
    Keymaster
    Please check for the js errors in your site : https://codex.wordpress.org/Using_Your_Browser_to_Diagnose_JavaScript_Errors If any please make sure that your wplms theme and all its plugins are updated to latest version and try deactivating third party plugins for this .
    #15885
    aces654
    Spectator
    Here is the error we found. I'm not sure if it is actually related to the problem though.
    #16013
    Anshuman Sahu
    Keymaster
    Please try deactivating the third party plugins specially the caching plugins for this  .
    #16070
    aces654
    Spectator
    Is deactivation temporary? Or do I have to permanently deactivate the third party plugins for attributes to work?
    #16148
    H.K. Latiyan
    Participant
    If the third party plugin is causing issue on your site then you have to deactivate it permanently, if not then keep it as it is.
    #16221
    aces654
    Spectator
    Also, I just noticed that the Product Data section on the Products page is different than what I see from official screenshots. Is this because of the 3rd party plugin? Official: My current Product Data section:
    #16262
    Anshuman Sahu
    Keymaster
    Yes it maybe ,to check this you need to deactivate the third party plugins one by one and then check if the issue is appearing again in your site .
Viewing 8 posts - 1 through 8 (of 8 total)
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