Hi,
Can you send me the links to the recent plugin updates for WPLMS.
The new plugin versions are not displaying in WordPress Updates.
I have been dealing with this issues for months now, new plugin versions do NOT show up in my WP dashboard. Is there a fix for this issue?
<li style="box-sizing: border-box;">WPLMS Assignment v 1.9.9.2
<li style="box-sizing: border-box;">WPLMS Front End v 1.9.9.7
<li style="box-sizing: border-box;">Vibe Course Module v 1.9.9.3
<li style="box-sizing: border-box;">Vibe CustomTypes v 1.9.9.3
Thank you!
If new updates are not showing in your wp dashboard, then try to click on check again button. It will force wordpress to check for updates.
Please refer:
http://prntscr.com/9ioe2g
Hi H.K,
<span style="line-height: 1.5;">Thank you for the help!</span>
<span style="line-height: 1.5;">I tried forcing the updates by clicking "check again" in the past and I still didn't get any new updates.</span>
I also tried disabling all plugins and updating the theme, still having the same issue.
First use the tip: https://wplms.io/support/knowledge-base/manually-updating-wplms/
And update your theme even if it is updated, still update it.
Then in your wp-content->plugins folder delete the plugins that you want to update.
Then go to wp-content->themes->wplms->plugins and unzip the plugins that you want to update and paste them to wp-content->plugins folder.
Hi H.K.,
Thank you for the tips again!
I have tried both of those options before, and the plugins still won't update.
If I delete a WPLMS plugin and reinstall it from the "Appearance > Install Plugins" section, it reverts back to the same previous version I just deleted.
Please share your admin credentials and ftp credentials with us. We will look into the issue.
PS: Mark your message private while sharing the credentials.
Hi,
Here is the required access information you requested.
WORDPRESS:
https://elliebluinstitute.com/wp-admin
Username: envision
Password: GZN5ez08TSLu0
SFTP:
<b style="box-sizing: border-box; color: #162a33; font-family: 'Open Sans', Arial, Helvetica, sans-serif; font-size: 14px; line-height: 20px;">Server Address:</b><span style="color: #162a33; font-family: 'Open Sans', Arial, Helvetica, sans-serif; font-size: 14px; line-height: 20px;"> </span><span style="box-sizing: border-box; color: #162a33; font-family: 'Open Sans', Arial, Helvetica, sans-serif; font-size: 14px; line-height: 20px;">45.79.192.39</span>
<strong style="line-height: 1.5;">Username:<span style="line-height: 1.5;"> ellieblui-envision</span>
Password: GZN5ez08TSLu0
I cannot connect to your ftp server refer the screenshot:
http://prntscr.com/9k6uyl
Hi,
Please use SFTP and try the details below again.
Server: 45.79.192.39
Port: 2222
Username: ellieblui-envision
Password: GZN5ez08TSLu0
We were not able to connect to your server via ftp .
Please refer :
http://prntscr.com/9kkqd4
Please try deactivating third party plugin and then check updates .
Hi,
I confirmed and tried the SFTP credentials I sent you, everything works good on my end when using FileZilla. I am access the server.
Just deactivated all third-party plugins and I am still NOT getting any new plugin updates.
These plugins do not "deactivate" when prompt to, the only way to disable it is by changing the file name in SFTP:
- BuddyPress
- WPLMS Frontend
- WPLMS Dashboard
- Vibe Course Module
- Vibe Custom Types
I don't know if this has anything to do with the problem.
Well i am still not able to login with those ftp credentials .
Please refer :
http://prntscr.com/9lxqa7
Now the only options left to update the plugins is by deactivate them,delete them and then install the plugin by uploading the zip .
But to deactivate the vibe course module front end and customtypes we need to deactivate the theme and doing this will reset(remove) all the widgets in student and instrcutor dashboards and also the menus .
Or you can share a valid ftp credentials .
Hi,
Sorry for the late reply, I have been away on business.
My hosting company suffered a DDOS attack and have changed servers.
Please try the new IP address with the other above credentials.
<span style="color: #162a33; font-family: 'Open Sans', Arial, Helvetica, sans-serif; font-size: 14px; line-height: 20px;">New IP: 162.242.221.80</span>
It seems your webhost have blocked the automatic updates .
Please contact your webhost to whitelist the ip of vibethemes.com so that you can get the updates .
.
