error in student and instructor count – WPLMS WordPress LMS Documentation

This topic has 7 replies, 2 voices, and was last updated 8 years, 10 months ago by H.K. Latiyan.

Viewing 8 posts - 1 through 8 (of 8 total)

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January 4, 2016 at 1:50 pm #16585

derekchong
Participant

Hi, i have 100 instructors listed but i do not see any in the all users page. How do i fix this problem? Cheers!

January 5, 2016 at 7:00 am #16683

H.K. Latiyan
Participant

Please try deactivating third party plugins and make sure all your plugins and theme is up to date.

January 9, 2016 at 12:29 am #17494

derekchong
Participant

Hi, my plugins are: bbPress buddypress buddypress social connect layerslider WP vibe course module vibe Custom Types vibe shortcodes woocommerce WLMPS assignments WPLMS CoAuthor Plus Add-On WPLMS Customizer Plugin WPLMS Dashboard WPLMS EventOn WPLMS Events WPLMS Front End can you kindly help me indentify which is the 3rd party plugin? All of them are updated.

January 9, 2016 at 11:39 am #17582

H.K. Latiyan
Participant

Please share the admin credentials with us to check the issue. PS: Mark your message as private while sharing the credentials.

January 9, 2016 at 4:24 pm #17614

derekchong
Participant

http://testandpractice.com/wp-admin Username: derekchong Password: zeoe4k7Gxjhyn

January 11, 2016 at 5:26 am #17734

H.K. Latiyan
Participant

You have only 3 users in total and they are clearly seen in frontend, refer: http://prntscr.com/9omjwx as well as in backend, refer: http://prntscr.com/9omkcv

January 11, 2016 at 6:10 am #17750

derekchong
Participant

Hi Alex, I noticed it this morning as well. The count reduced to the correct amount. What magic did you do? Thanks!

January 11, 2016 at 9:34 am #17812

H.K. Latiyan
Participant

It may be a cache issue. But now its working fine.
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