Profile Export Data Not Working

Last updated on by paulancill

Tagged: export data, profile

This topic has 4 replies, 2 voices, and was last updated 5 years, 8 months ago by Mk.

Viewing 5 posts - 1 through 5 (of 5 total)

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March 16, 2019 at 7:03 pm #200947

paulancill
Participant

Hi, when logged in as a Student, Instructor or Admin the Export Data button within the settings profile tab does not work. Clicking on this takes you to "yoursite"/members/"members name"/settings/data/ - but to a blank page. I cannot find reference to this in the documentation as to what should happen. I'm expecting the user can export a record of all their data? Thanks

March 16, 2019 at 7:04 pm #200948

paulancill
Participant

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March 18, 2019 at 1:50 pm #201110

Mk
Moderator

Please update your theme and plugins to latest version. if still issue doesn't solved please reply.

March 18, 2019 at 5:26 pm #201136

paulancill
Participant

Hi, updated plugins but has not resolved this issue. Thanks

March 19, 2019 at 5:17 am #201179

Mk
Moderator

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