mediaelement is not getting loaded

Hello, It is possible your setup is not installed properly. we provide free installation setup. if you want we could re install it. let me know your choice about it with admin url and credentials in a private reply.

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if want to fix on the current theme we will give it a try but i need your credentials for fixing it.

Once we get some feedback, we can take the next troubleshooting step in resolving your issue.

Hello, Please paste this snippets in your wp-admin >> plugins >> editor >> wplms-customizer plugin >> wplms-customizer.php Or in Please add this code in your wplms-customizer.php file in wplms customizer plugin by using your FTP/SFTP/cpanel: add_action('wp_footer',function (){ ?> <script type="text/javascript"> jQuery('body').find('.course_progressbar').on('increment',function (){ jQuery('body').find('a.quiz_results_popup').attr('href',jQuery('body').find('a.quiz_results_popup').attr('href')+'&force'); }); jQuery(document).ready(function ($){ jQuery('body').find('a.quiz_results_popup').attr('href',jQuery('body').find('a.quiz_results_popup').attr('href')+'&force'); $('body').on('increment','.course_progressbar',function (){ jQuery('body').find('a.quiz_results_popup').attr('href',jQuery('body').find('a.quiz_results_popup').attr('href')+'&force'); }); jQuery('.single-quiz .button.create-group-button').attr('href',jQuery('.single-quiz .button.create-group-button').attr('href')+'&force'); }); </script>   <?php });   add_filter('wplms_user_quiz_results_link_action',function ($link){ return $link.'&force'; });

Hey,

We aim to improve the usability of our customer's web-sites and we are glad to have made a contribution. If you find our information to be helpful & you wouldn’t mind leaving a review, we would really appreciate that!

Here: https://themeforest.net/item/wplms-learning-management-system/reviews/6780226

Thanks & Regards