Problem with certificates

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  • May 14, 2019 at 3:00 pm #209108
    fedessilva
    Participant
    Hi We are having problems with the format of the certificates. In the preview is displayed correctly, but at the end of the course, the certificate is displayed without format, otherwise   What can you owe? You can help us with the certificate   Thank you
    May 15, 2019 at 8:41 am #209198
    logan
    Member

    welcome to the wplms support system. yes, we owe you support.

    I would like to request temporary access (wp-admin URL and credentials) in a private reply to your site to take a better look at the issue.  The information you will enter is private which means only you and I can see and have access to it.

    Refer this tutorial for the pdf certificate: https://www.youtube.com/watch?v=ylT1j35dUbg
    May 24, 2019 at 2:01 pm #210630
    fedessilva
    Participant
    This reply has been marked as private.
    May 25, 2019 at 6:50 am #210724
    logan
    Member
    Hello, you are using HTML certificate builder. we have added a pdf certificate with wplms. try this one. tutorial: https://www.youtube.com/watch?v=ylT1j35dUbg download it from here: https://github.com/VibeThemes/wplms-pdf-certificates/tree/develop refer: http://prntscr.com/nt3ymj make sure your theme and plugins are updated to the latest version which is 3.9.2.
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