Home › Forums › Legacy Support › Support queries › How-to & Troubleshooting › media library in "news" tab
Tagged: media library
- This topic has 16 replies, 3 voices, and was last updated 4 years, 9 months ago by Diana.
-
AuthorPosts
-
February 17, 2020 at 4:18 pm #242869IntuagencySpectatorHello there are some errors in the "news tab" (in the course page / frontend): zip upload: I tried to insert a zip file with 3 mp3 files. the link to the zip file is not shown, but an audio player is shown with one of the 3 mp3 files media library: it does not load, there are various graphic errors on the screen, and I can't insert anythingFebruary 17, 2020 at 4:53 pm #242871IntuagencySpectatorThis reply has been marked as private.February 18, 2020 at 9:57 am #242944loganMemberHello, thanks for sharing admin credentials. i could not find anything please let me know how to replicate the issue: https://share.getcloudapp.com/P8uRj2rR
Tip: For better support always share a screenshot:
Please provide the proper screenshot, use https://prnt.sc/ to upload and share url of the screenshot.
If you want to send us a video of the issue, use https://screencast-o-matic.com/ to upload and share URL of the video.
February 18, 2020 at 1:34 pm #243007IntuagencySpectatorThis reply has been marked as private.February 19, 2020 at 6:21 am #243078DianaParticipantThis reply has been marked as private.March 15, 2020 at 5:47 pm #245757IntuagencySpectatorHi, wordpress media library is ok in the admin panel. In frontend (news tab): 1) if logged as admin, everythings works but layout is corrupt 2) if logged as instructor media library is empty N.B. 1) it's a fresh wordpress install 2) no others plugin besides yoursMarch 16, 2020 at 8:39 am #245827DianaParticipant@intuagency refer: http://prntscr.com/rh1ajd I guess you have enabled this setting from wp-admin > WPLMS > Course Manager If this is not the case then do share a recording of your site and also share credentials with site URL in a private reply hereMarch 16, 2020 at 9:02 am #245835IntuagencySpectatorThis reply has been marked as private.March 16, 2020 at 12:12 pm #245880IntuagencySpectatorThis reply has been marked as private.March 17, 2020 at 10:02 am #246032DianaParticipantThis reply has been marked as private.March 17, 2020 at 10:07 am #246035IntuagencySpectatorThis reply has been marked as private.March 18, 2020 at 9:41 pm #246267IntuagencySpectatorThis reply has been marked as private.March 19, 2020 at 6:54 pm #246421DianaParticipant@intuagency Yes, checking now... Updated Reply Checked your site and every possible method what I can. First create a backup of your site as a safer side. Then try to follow this article: https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-http-image-upload-error-in-wordpress/ We are not adding any code which will be responsible for this Make sure the folder permissions shuld be 0755 and file permissions should be 0644 I tried to upload the image from instructor login and then I found this error: Try following the above article and then do let me know: http://prntscr.com/rj7pyxMarch 20, 2020 at 3:13 pm #246564IntuagencySpectatorHi Diana, 1) I try to follow that article, but non effect. 2) folder and files permission are ok it is important to remember that media library and uploads in admin panel are ok. So wordpress has no problem. Only, launching media library and uploads from a link course, they don't works.March 24, 2020 at 7:28 pm #247155DianaParticipantThis reply has been marked as private. -
AuthorPosts
- The topic ‘media library in "news" tab’ is closed to new replies.