Can’t crate slots in Appointment Add-On

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Viewing 15 posts - 1 through 15 (of 15 total)
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  • #246576
    volkan64
    Participant
    Hi, when I go to an Instructor Profil -> Book -> Calendar - and add slots, afer saving the slots are lost and the calendar is empty. What can be here the problem. I work on localhost therefore I cant share any FTP - Credentials but attached is a gif, which shows my problem. https://drive.google.com/file/d/1LRZnThCp3-phg4Ab1NqlbXGm9THG1uzV/view?usp=sharing      
    #246725
    Diana
    Participant
    @volkan64 If there is any error in Console can you please share a screenshot of that? Make sure the wordpress version should be updated on your localhost as well as check the version of wplms appointments. Are you using the current version?
    #246735
    volkan64
    Participant
    Wordpress is uptodate. WPLMS Appointment -> Version 1.5 Console:
    • profile_appointment_settings.js?ver=1.5:7 GET http://localhost/service-worker.js 404 (Not Found)
    • profile_appointment_settings.js?ver=1.5:7 GET ../wp-json/wplms/v1/appointments/availability?args={%22instructor%22:1,%22start_date%22:1583013600000,%22end_date%22:1585688340000,%22start_time%22:0,%22end_time%22:1440} 500 (Internal Server Error)
    • (index):1 Uncaught (in promise) SyntaxError: Unexpected token < in JSON at position 0
      Screenrecord: https://drive.google.com/open?id=1jPP8DbDOUgVjTWk5PZrJUn5uNwpCP1v7
    #246737
    volkan64
    Participant
    Withn setting the PHP memory limit to 256M the errors in the console are fixed. But still added slots are not showing after saving in calendar. Screenrecord v2: https://drive.google.com/open?id=14i7WCx52zF6VXAouBC1ZmuI1VIWdTEc8
    #246755
    volkan64
    Participant
    Error https://prnt.sc/rkc80m
    #246766
    volkan64
    Participant
    I think it has todo with the entries in the database: https://prnt.sc/rkdr2p    
    #246905
    Diana
    Participant
    @volkan64, Can you please share your site URL with admin credentials in a private reply.
    #246919
    volkan64
    Participant
    I have already mentioned that I am working on my local computer (localhost). XAMPP . Therefore I cant share any FTP - Credentials!!!! PHPinfo from localhost: https://drive.google.com/open?id=1kNfPE2wdzr1sLrc9iPuNmsDGQe584wnR I bought the add-on on 19.03.2020 but it is not working. I cant use it if it doesn't work. I need really fast a solution!!!!!! You can't wait 1day to ask for creditinals that I already mentioned that is my local computer. READ CAREFULLY!!  
    #247019
    Diana
    Participant
    @volkan64, Need your PHP error log as well. Everthing seems to be fine. I need to check PHP error log. If it still not works then I have last option to have a teamviewer session to access your desktop remotely
    #247167
    volkan64
    Participant
    Apache log:https://drive.google.com/open?id=1NymMlBvxx6fdaWcb-BtP0YEgI0vP1cmt PHP log: https://drive.google.com/open?id=18rK414IeSpqIzpVmRl2VDVxWhq_I4Yos
    #247521
    Diana
    Participant
    @volkan64, Not found anything in these logs which indicates that if the schedules are creating and saving as well then how it is possible that it is not visible.
    1. After creating schedules you have to refresh the page to view any changes

    2. It might be possible that your MySQl version is bit old so upgrade that as well.

    Make sue everything should be updated or same configuration as you have on live site like PHP version, MySQL version, wordpress version

    #247676
    volkan64
    Participant
    1. When I refresh the page after saving a new created schedule. The schedule disappears.
    2. The MySQL Version is the same as on the production system.
    The live site has the same settings like my local. Because I deploy form local to host every file.
    #248000
    Diana
    Participant
    @volkan64, Then I am sorry but I have no idea why it is not working. If everything updated(i.e. wordpress version and mySql version). Then I will recommend to test the plugin on live
    #248739
    volkan64
    Participant
    #249054
    Diana
    Participant
    @volkan64, Closing this topic then
Viewing 15 posts - 1 through 15 (of 15 total)
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