Several WPLMS Appointments Booking issues

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  • #250660
    emism
    Spectator
    Hello, I am following this tutorial:  https://www.youtube.com/watch?v=-7QTeh_fFbw to configure and get ready the WPLM Appointments module, and I am finding some issues:
    1. When I try to book a slot (of the available type), the pop-up window does not show me the time information (date & hour), it only shows me the "null" word and the Confirm Booking button. If I confirm the booking, it saves it, but when the instructor look at this booking, it say wrong date and wrong hour.
    2. I can't achieve to add custom files to instructors search. I create them at LMS / Configuration /Appointments, the appointment sdirectory page, with the shortcode [wplms_appointments_directory] shows me them, but the listbox does not show the options, even with instructors with this field informed.
    3. The image of the instructor does not show at Appointments directory, always shows the default image.
    4. The introductory vídeo does not play...
    ...Any ideas? Thanks in advance for your response...
    #250667
    Diana
    Participant
    @emism, First, update the wplms appointments to the latest version 1.5.2.1 and then ping me here
    #250668
    emism
    Spectator
    It was the latest version... by the way, point 2 misteriously solved without any change...
    #250672
    emism
    Spectator
    ...other issue, the "Book instructor" button from the profile page (that leads to url /members/member_name/book shows a blank page...yes, permalinks saved and issue continues...
    #250681
    emism
    Spectator
    ...all issues seem to be browser related...was trying with Firefox... In Chrome almost all works, except the image of the instructor at directory list.... And the book instructor button now triggers a 404 error...
    #250697
    emism
    Spectator
    ...image and vídeo play issues already automatically solved (?????) 404 error still persists.... I have the site hosted with Siteground and SG Optimizer plugin preinstalled... Any documented issue with this plugin? I think is the origin of all the trouble here...
    #250977
    Diana
    Participant
    @emism, Please share your site URL with admin credentials and I will fix this 404 error on your site Will add the fix in the plugin itself for now And please do not post too frequently it will create confusion and it could be possible that by mistake your issues will be skipped and you have to wait unnecessarily long for the answers. Try to post all your issues at once Make sure to mark the reply as private
    #251033
    emism
    Spectator
    This reply has been marked as private.
    #251212
    emism
    Spectator
    ...still getting 404 error... Any news? Thanks
    #251261
    Diana
    Participant
    @emism, Checking now... Updated Reply Yes, done please check and confirm
    #251541
    emism
    Spectator
    Checked, now it's solved. I'm seeing that the level of troubleshooting of this add-on is huge. Seems not enough tested, is an Alpha version. Are you planning to release new versions? Are you fixing all this issues that me and other buyers are finding? Because with this level of quality I can't have it at a production site....   Thank you for your efforts to solve all our problems.
    #251860
    Diana
    Participant
    @emism, Yes, I have created batches actually that on this release we have to fix this batch of issues . Right now, the most common issue I found is 404 error and other errors which I found my myself. I am planning to release an update on coming Tuesday
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