My website extremely slow after activating this theme

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Viewing 8 posts - 1 through 8 (of 8 total)
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  • #253423
    wahyu57
    Participant
    I decide to buy this theme today because I'm impressed with much of features of this theme. But now I shocked that my fresh website goes slow down immediately after activating this theme. FYI, I'm not yet activated the built-in plugin. It's pure theme only activated. It is your theme slow down my website? site4.calibershot.me Jepretan-Layar-2020-04-22-pukul-16-52-05
    #253451
    Anshuman Sahu
    Keymaster
    Okay please make sure that envato market plugin is deactivated in your site .
    refer this tip to deactivate it : https://www.ostraining.com/blog/wordpress/disable-a-wordpress-plugin/Second step is to install this plugin "query monitor"
    refer this tip to know which plugin is actually putting load on your server : https://kinsta.com/blog/query-monitor/Using caching techniques like memcached, opcache on server side might improve some speed .
    Also try switching to php version 7.0 or 7.2Also follow this caching tip : https://vibethemes.com/documentation/wplms/knowledge-base/wplms-with-w3-total-cache/
    Deactivate plugins that you dont feel necessary
    Please also try disabling touch points  if you have enabled them from wp-admin -> lms -> setitngs -> touch points 
    #253534
    emism
    Spectator
    Hello, having same problem here, One doubt, with last version of theme, I don't see Envato Market plugin in the list of installed plugins....where I have to look at??? Hosting with Siteground with SG optimizer cache. Other Wordpress installs with other themes plugins running fast....  
    #253585
    wahyu57
    Participant
    Look, I don't see envato market plugin here. Also I don't see It in the directory. Even I have deactivated all of plugins, but website keep run slow. Jepretan-Layar-2020-04-23-pukul-09-58-26 Jepretan-Layar-2020-04-23-pukul-09-59-53
    #253586
    wahyu57
    Participant
    I just decide to make refund to this theme. How can I do?
    #253715
    Anshuman Sahu
    Keymaster
    Well if its not there then leave it .That point is checked . Secondly please provide your site url and admin credentials in private reply also to check exactly what is causing this slowness . Also use Wp rocket plugin for caching. It also depends on server wplms uses woocommerce and buddypress plugins which are bit heavy for shared hosting . Wplms requires VPS .We usually recommend wp engine .    
    #253857
    wahyu57
    Participant
    I used Google Cloud with dedicated 1 CPU + 3.78 RAM and 20GB SSD Storage server @ oregon. I'm sorry but I have switch to another theme. Because some of other reasons and I need fast responsed to work. While I have installed another theme with learn press support it run so fast. Navigating beetwen page to page, installing plugin opening setting page is fast just like normal. I hope WPLMS can do better in a feature updates. Your theme is better lot of customization and very flexibel. But lack of performance issue. I don't know It's my server issue or from this theme? Because so much people here posted same issue like me.
    #254139
    Anshuman Sahu
    Keymaster
    We are really sorry you had this experience, but you gave up on us without letting us check our site. Atleast let us check your site what was really slowing down the site .  
Viewing 8 posts - 1 through 8 (of 8 total)
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