Hello friends, we have this same problem as I saw in this ticket:
ticket example
So I saw Alex was asking for the admin credentials, I am going to give them in the next private comment, please help!
Hello Veronica, I tried it updating the plugin vibe course module, and still not working... we have 2 problems, the students that finished currently they are shown in the downloaded file with zero score and without the Certificate Code pattern, here are the proofs:
Certificate code pattern setdownloaded file
Thanks for your help :)
Hi Alex, Thanks for you help
Yes, I recalculated with that button and I did it again... I cleaned the cache, and still not working only in one course...
I did a test finishing a course and my user is not on the downloaded excel file.
I can't see the difference with the other courses:
course page