VibeBP templates empty

Home Forums Legacy Support 4.0 Bugs & Issues VibeBP templates empty

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  • #275741
    delete-me
    Participant
    This is the third request to have this solved. I previously posted on this support forum and was told to post on FB, which was three days of repeatedly asking me what the problem is and promising to have a look. Yesterday, after the 'Mr Vibe' FB support person went into my site for look, I was asked again what the problem is. Today I was asked again what the problem is and then told to post the issue here. I'm not hopeful but will try anyway. Remember this is paid support, not free open-source community help. So I expect the support I paid for, nothing more and nothing less. I did everything as per the 4.0 update tutorial and now have an LMS which does not work, so I think that deserves some support. The problem is this - I have no templates in my VibeBP plugin. I tried the following:
    1. https://wplms.io/support/knowledge-base/re-running-vibebp-setup-wizard/ which just kept reverting to '1'
    2. Purchased a database cleanup plugin and remove the VibeBP options, which triggered the setup wizard, nothing imported again
    3. Deleted and reinstalled the VibeBP plugin - nothing imported again
    #275931
    delete-me
    Participant
    I posted this 11 hours ago and no response. Other issues posted only 2 hours ago receiving responses already. Your support is very disappointing. My site is completely broken after update, yet you are helping people with minor styling issues?
    #275997
    deborshibd
    Spectator
    same problem
    #276107
    deborshibd
    Spectator
    i need help
    #276268
    Scott Lang
    Moderator
    Hi, If you want revert your site from 4.0 to 3.x then just let us know with your admin and FTP credential(in case of issue).We will revert your site to 3.x. Let me know.. Also if you did not get answer from your topic then you can create new one and refer the link to old topic.We are currently busy in 4.0 fixes.  
Viewing 5 posts - 1 through 5 (of 5 total)
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