Home › Forums › Legacy Support › Support queries › Other issues › Not getting password reset email Tagged: password, password reset This topic has 1 reply, 2 voices, and was last updated 4 years, 2 months ago by Jackson. Viewing 2 posts - 1 through 2 (of 2 total) Author Posts August 18, 2020 at 11:31 am #294718 kapitalhrSpectator When I try to submit a reset instruction, I'm not receiving password reset email. Neither in Junk/Spam nor in Inbox. August 19, 2020 at 10:14 am #295792 JacksonBlocked Hello, Please try enabling the wplms html email and the save email template.Set activation account email and then forgot password email and then check the issue . refer : http://prntscr.com/bd0f75 Thanks, Author Posts Viewing 2 posts - 1 through 2 (of 2 total) The topic ‘Not getting password reset email’ is closed to new replies.