Help with … Everything

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Viewing 9 posts - 1 through 9 (of 9 total)
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  • #296835
    ombriel
    Participant
    Hello. I am having multiple issues on the site and I keep getting the same responds that aren't helping.
    1. Unwanted header. I do not want the header that is provided in the theme. I have my own I built using Elementor that I want to use all over the site

    2. "Welcome" dashboard page I created just disappeared from my site. How do I access the dashboard now?

    3. Login is not working on the dashboard when I had it

    4. None of the directories are working

    5. The template for the courses are not showing the information from the course to fill in to the template

    6. I use a separate video hosting that embeds into the website and none of them are showing in my courses

    I need these issues fixed, I've been going back and forth with you guys on facebook and it's getting out of hand now. My site has been down for a month and I cannot keep my students out of the site like this.

    #297061
    Anshuman Sahu
    Keymaster
    1 . Please note that wplms is a buddypress based theme and it uses buddypress architecture as core and it has many buddypress pages . now the issue is that the elementor is not buddypress compatible (a popular wordpress owned plugin ) . This issue is related to elementor itself .You might see our header since elementor is not able to displace it on buddypress pages and when you see our you would have see the login link . To add login link in elenentor please simply add button or link with class " vbp-login " and the login will render there . 2 . can you please share link of this page and where it is not showing , more details on it . 3 . fixed just needed to enable " Global Login " from wp-admin -> vibebp -> settings . 4 . Well I checked it out and it seems like the elementor pro is causing the issues with directory pages on the site . The script to load the directory is not loading on the directory pages when the elementor pro is active . 5 . same reason deactivated elementor pro and its working : https://prnt.sc/u3g7dk 6 . Well yes this videocipher videos wont work with new react based system . The shortcode does not render .Please check if you can add the video using iframe or embedable option .
    #297151
    ombriel
    Participant
    1. So how is it I can choose the option to override the footer option but not the header? I guess I can go into making all those pages not use my elementor header.

    2. I fixed this issue

    3. Thank You

    4. Okay... what is the next step to fix this? I use elementor pro (A paid program) for multiple things on my site

    5. ^^^^

    6. I tried using the iframe It's not working on either option of using Elementor edit or the regular text edit. I would also like to note here there is an error when trying to go back and edit it. The option to add sections or edit them disappears

    #297399
    ombriel
    Participant
    UPDATE: I have went in and changed my layouts back to the old verisons and I'm good with this for now. It fixed my layout issues for my directories and course layout. Now my biggest issue is using this videocipher to get the videos back on my courses. *** side note, my course had over 100 students and now there are only 20 in the class....
    #297662
    Anshuman Sahu
    Keymaster
    1 . Well its the elementor that is not able to replace the header there. 4 & 5 . Well we are working on to fix it . 6. I have set your course status page and course layout is changed now old course status is appearing in your site so that the videos works for now .
    #297786
    ombriel
    Participant
    Okay, I have gotten in contact with the video hosting to get this problem solved. I have been promoting this PWA on the site so hopefully this will be fixed soon. I will keep you updated in hopes of the same. Thank you.
    #298138
    Anshuman Sahu
    Keymaster
    Thanks please do share the solution for them here to help others customers as well.
    #298239
    ombriel
    Participant
    Can you please change the course status page back to what it was before so I can test something out.
    #298412
    Anshuman Sahu
    Keymaster
    All you have to do is to change the course layout in wp-admin -> appearance -> layouts -> course to blank : https://prnt.sc/u6a03e
Viewing 9 posts - 1 through 9 (of 9 total)
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