Another bug! Finding a bug daily!!!! This one related to quizes incorrect score

Home Forums Legacy Support Support queries Update Issues Another bug! Finding a bug daily!!!! This one related to quizes incorrect score

Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • #329319
    jamz99
    Participant
    Hi again I'm starting to get desperated with that theme. It was working fine years ago, but nowadays this is working really buggy. I have send a trouble to support three days ago and didn't received a reply yet, in the meanwhile i have found another bug. Quizes are not registering the score marks correct even if selected answer is correct. But in my side is all ok! This is generating problems to my students because they answer correct but their final score is 60/100 instead of 100/100 as example, that of course doesn't make anyone happy at all. I tried to update their score manually but is not working too and also i shouldn't need to do that because this is marked as auto-correct!!!!!!!!!! I don't really know what else to do. Please have a check and also check my further topics. I'm very unhappy with your theme now but i can't change because i already having so any students going on. All these bugs are impacting our reputation hardly. I trust that i can make it stable again but i need your help as support team. i send you a screenshot: https://imgur.com/a/127VZOw If you need credential they are on my other topics.
    #329474
    Anshuman Sahu
    Keymaster
    This reply has been marked as private.
    #329571
    jamz99
    Participant
    Hello. I have disabled security for the site. I have also recorded a video for you so you can see more properly what is happening. https://www.loom.com/share/5b4324a49457476cb2c45eae5de14e7e
    #329572
    jamz99
    Participant
    Please help me, my students are complaining a lot
    #329713
    Anshuman Sahu
    Keymaster
    hi please follow. : 1 . please disable this setting : https://prnt.sc/w40ps5 2 . Please check if all question in your quiz should be from same language , you cannot use another language question in a quiz ,this is because of wpml plugin it filters out every basic query that wordpress runs by adding language constraint . 3 . please try adding this code in your wplms-customizer.php file in wplms customizer plugin :
     
    add_filter('wplms_get_answer_object_meta_query',function($settins){
    
    unset($settins['meta_query']);
    
    return $settins;
    
    });
    
    #329737
    jamz99
    Participant
    Hi, i have followed your 3 steps. Disabled options, checked language and pasted code. However issue is still not fixed. I have done a test quiz by myself and 3 answers are marked as incorrect and credited 0 marks, even if answer is correct.
    #329750
    jamz99
    Participant
    I have slso updated all the wplms plugins to their latest versions and to have a try and also is not working!!!!!! have retaken quiz like 4/5 times with different questions every time and not works good!!!! Always showing 3 questions as incorrect ones!!!!!!!!!
    #329918
    Anshuman Sahu
    Keymaster
    Well yes we did find the issue but not able to understand why its happening , it could be a bug in old system . In new system we use react quizzes in version 3.9.9.6 which is based on javascript and are fast . So I would recommend you to update your vibe course module plugin to latest version 3.9.9.6 and enable react quizzes from wp-admin -> lms-> settings . Retake the quiz and check the evaluation process again .
    #329961
    jamz99
    Participant
    ok it didn't fixed directly but at least made me look into my website to check why it was not working seemed that a couple of questions weren't saving for some reason. it caused the bug in the other questions. i deleted the questions and seems to be working now thanks
    #330030
    Anshuman Sahu
    Keymaster
    Hi do you still need assistance , previous version have bugs which we always keep fixing in new updated . There are many bug fixes added sicne 3.9.9.4 version you had in your site . Please tell if still the questions are not showing marked .We would recommend you to migrate to react quizzes which are faster optimized version of quizzes.
    #330089
    jamz99
    Participant
    Hi enabling react and making some tweaks on my questions has fixed it Thanks for the support
Viewing 11 posts - 1 through 11 (of 11 total)
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