Payment screen : Admin backend applying payment to tutors

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Viewing 9 posts - 1 through 9 (of 9 total)
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  • #329784
    ART-Providers
    Participant
    Two tutors requested payment. I selected only one checkbox and left a small amount £10.00 for one tutor and £100 for another tutor (checkbox selected). The tutor not selected still showed a 10 payment on Commission screen. So the problem at backend is only half resolved.
    #329881
    Anshuman Sahu
    Keymaster
    Well the payment will only be done for the select instructor , update for this this has been rolled out of vibe customtypes plugin . Can you please share if instructor is seeing the payout in the graphs in frontend profile tab?
    #329936
    ART-Providers
    Participant
    Hi Alex We updated the plugin to 3.9.9.1 but the issue is not resolved completed. Please see the attached. Since no formal £10 is paid, it does not appear in the list of payments below graph but 10 is showing next to Payout balance. https://snipboard.io/XjwFVH.jpg Also as mentioned before the labels on Commission screen should be 'Commission earned' and 'Payout received' as these are not balances. Regards
    #329937
    ART-Providers
    Participant
    This reply has been marked as private.
    #330045
    Anshuman Sahu
    Keymaster
    Well the data is fetched from same database and the basis for showing data is same . Difference is that the Graph shows the data of current year only , while the payout balance considers the total balances considering all the payouts made by admin from the starting . In order to fetch the payout details please try to select a data of previous year maybe .
    #330055
    ART-Providers
    Participant
    No. I do not believe you are understanding the issue. Even if the tutor is not selected, the payout is being made. Nothing to do with past data at all. http://somup.com/cYlFIL253r This is a bug
    #330197
    Anshuman Sahu
    Keymaster
    Yes this was found to be an issue in code ,we checked it and made a fix at your end please check now.
    #330237
    ART-Providers
    Participant
    Thank you very much. That fixed it properly now. If the labels on the main screen are also fixed to say commissions earned and payouts received, that would correct the whole module
    #330415
    Anshuman Sahu
    Keymaster
    Yes we are changing and will be available in next update
Viewing 9 posts - 1 through 9 (of 9 total)
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