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Tagged: Contact Form Issue
- This topic has 17 replies, 4 voices, and was last updated 3 years, 7 months ago by Diana.
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January 18, 2021 at 3:04 pm #334731MBAbabaParticipantAfter filling information from front end, when i clicked on Submit button of contact form, nothing happens. Contact Form after pressing submit button : https://prnt.sc/x4w960 This is the setting while creating form: https://prnt.sc/x4vukz WP admin setting : https://prnt.sc/x4w32sJanuary 19, 2021 at 7:14 am #334845VeronicaModeratorcheckingJanuary 19, 2021 at 7:28 am #334851VeronicaModeratorhi can you please share a recorded video so I can replicate it exactly?January 19, 2021 at 8:53 am #334871MBAbabaParticipantHey, Video recording : https://youtu.be/yhvTu8OBuno Also let me know, Should i have to use SMTP or it can be fixed without it as i am using gmail email id ?January 20, 2021 at 7:27 am #335158VeronicaModeratorhi we need your details to check actually what you have implemented on the contact us page and you can use STMP plugin if your email functioning is not working properly you can check this https://wplms.io/support/knowledge-base/email-not-being-sent/January 20, 2021 at 10:24 am #335213MBAbabaParticipantHey, So i have activated WP SMTP linked it with G suit email id: [email protected], tested it from back end(working fine) and added same email to the form but still, when i click submit button after filling information nothing happens. Video recording : https://youtu.be/O2qsAu0r3Z4January 21, 2021 at 1:19 pm #335549VeronicaModeratorhi Well, you have to put your email here : http://prntscr.com/xded20 may i know if your other emails are working properly or not? If still not arriving email to this email then please check if the activation email is arriving? IF activation email is not arriving then please check if forgot password email is working or notJanuary 21, 2021 at 3:07 pm #335605MBAbabaParticipantHey Veronica, you can see in above video that i have mentioned the email id in required field. Other email are working fine.January 22, 2021 at 11:05 am #335761VeronicaModeratorplease share details and page URL with us we will take a lookJanuary 22, 2021 at 1:34 pm #335793MBAbabaParticipantThis reply has been marked as private.January 23, 2021 at 11:13 am #335973AdaParticipantHi, Vibe form widget is not working for your site https://drive.google.com/file/d/14PwreSVC5vpkRN4EFhobs_IAVDVo_e6r/view On our end it is working fine https://drive.google.com/file/d/14PwreSVC5vpkRN4EFhobs_IAVDVo_e6r/view Please check if all the plugins and theme are updated and disable all third party plugins and then check .January 23, 2021 at 11:26 am #335977MBAbabaParticipantI don't see it working on your side, also i have only one third party plugins WP MAIL SMTP, and this problem existed before installing that, anyway i have tried disabling it but still issue persist. Also all the plugins are updated. Can you tell me what should i do ? Should i install Contact 7 pluggin ?January 25, 2021 at 1:31 pm #336301VeronicaModeratorchecking on your siteJanuary 25, 2021 at 1:54 pm #336315VeronicaModeratorhi just disabled the jQuery mode and starts working http://prntscr.com/xlu7v7 http://prntscr.com/xlu8gb please check and confirm thanksJanuary 25, 2021 at 7:07 pm #336373MBAbabaParticipantYeah started working, Thank you very much. One question, What could be impact of "disabled the jQuery mode" ?
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