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Tagged: Login issues after registration
- This topic has 8 replies, 4 voices, and was last updated 3 years, 9 months ago by Anshuman Sahu.
Viewing 9 posts - 1 through 9 (of 9 total)
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February 5, 2021 at 1:24 pm #338306EliteEDMStarsSpectatorHi guys, I've been testing the site login and registration today for students. There are some issues happening. (You will be glad to know the WP SMPT email plugin is working now, so registration emails work). I have myself and someone else testing at the time same time whilst we screen shared. These are the two issues happening. 1. My friend tried to register, he got an activation email and clicked on the link, but it didn't automatically log him in. He tried to log in with the details he submitted, but it keeps saying that his email or password is incorrect. He also tried to log in on a mobile phone and still the same error. He even tried to reset his password. He got a password reset email, but it still wouldn't work. I also reset his password twice from the backend panel in his profile, and it still wouldn't let him log in. 2. I tried to register with my own different email, it automatically logged me into the account after I clicked the activation email. But when I logged out of the site and tried to log back in, I also get the same issue. It says my username and password are incorrect. Any idea what is going on, please guys? Please see the video link in the next private message. Kind regards DarrenFebruary 5, 2021 at 1:24 pm #338308EliteEDMStarsSpectatorThis reply has been marked as private.February 6, 2021 at 1:55 pm #338502VeronicaModeratorhi this issue is not replicable in our local can you please share FTP details with us so we will take a look and also make sure that you have updated to the latest version of theme and pluginsFebruary 7, 2021 at 5:41 pm #338636kisanshirkeParticipantveronica i also have the exact same issue.... my domain https://idxind.com/register_new/February 8, 2021 at 3:09 pm #338799Anshuman SahuKeymasterHi can you please create a new topic and share your site url and admin creds there in private reply to check the settings .February 12, 2021 at 11:45 am #339757EliteEDMStarsSpectatorThis reply has been marked as private.February 12, 2021 at 12:32 pm #339769Anshuman SahuKeymasterHi we just checked but could not find any reason behind this strange issue . I would recommend using custom registration forms from wplms : https://www.youtube.com/watch?v=czb0FYKcFMEFebruary 15, 2021 at 12:34 pm #340272EliteEDMStarsSpectatorThis reply has been marked as private.February 15, 2021 at 3:49 pm #340341Anshuman SahuKeymasterWell I carefully checked the code the password is simply not saving due to some reason while this is working perfectly fine at our local setups . custom registration forms are tried and tested on many sites it saved all the things plus profile . Plus with custom reg forms you can enable : register and login simultaneously and skip verification email : this will log user in directly to wp without verifying the email , this might eliminate the login issue .
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