in many laptop happens
video with problem
https://drive.google.com/file/d/1rDSuczW2WeL-Vdmc0sDXRsTM_nmYw2sC/view?usp=sharing
another video
https://drive.google.com/file/d/1XVOp4_0QdN73ZyCczK6Omssn9HbjKuvf/view?usp=sharing
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Ok can you please share the course url and admin creds in whcih this issue is appearing?
Are these vimeo videos , please also check if these videos have some kind of security enabled like domain privacy etc from vimeo itself .
Following... same problem here.
Videos from VIMEO.
Security is ok.
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Bug recorded https://www.loom.com/share/567ef76f2af746eabead3c87a2cf9c19
yes there is some bug is appearing in mobile but I could not find anything in the browser part .
Hi @molinajp
can you please create a topic in our support forums and share your site url and admin creds there in private reply to check ,
We are working on to fix this on mobile .
thanks @Alex
The problem is on the phone and also on the computer
But it appears in a big way on the phone
I hope that we find a solution as soon as possible. All students complain about this problem
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Unfortunately, I do not understand what you mean
Where is this problem solved?
It has nothing to do with video size as this works with other browsers
Also, the service provider, I am using from more than one country and more than one service provider and the same problem
We hope to find a solution to this problem. We are losing a lot of students
Hi yes we are working on this the issue is appearing solely on new version of chrome on android phones . We are working on it .