Video stops working

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Viewing 9 posts - 1 through 9 (of 9 total)
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  • March 16, 2021 at 6:48 am #346306
    hothaibinh
    Participant
    All of my videos stop working all together. Please help me fix. https://vimeo.com/524136284/ca341fb2dc They all played normally a while ago, and I haven't done anything with my Vimeo settings, therefore it should not be the way I input the link
    March 16, 2021 at 6:53 am #346310
    hothaibinh
    Participant
    This reply has been marked as private.
    March 16, 2021 at 12:11 pm #346442
    Anshuman Sahu
    Keymaster
    The issue has been fixed and a temporary fix is already released in update of wplms plugin version 1.5.4 . Permanant fix is also just done and we are releasing update for this
    March 17, 2021 at 2:58 am #346552
    hothaibinh
    Participant
    Hi, my WPLMS was already 1.5.4 in the recoding I sent you, how to apply the fix ?
    March 17, 2021 at 3:19 am #346553
    hothaibinh
    Participant
    Should I update wordpress too ? Does updating wordpress have incompatibility risk ?
    March 17, 2021 at 6:44 am #346610
    hothaibinh
    Participant
    Hi, after updated 3rd party plugin, the update of WPLMS to 1.5.4.1 became available, it was not there before the 3rd party plugin update. The video plays now. However, the playback bar of video is no longer there. There's no way I can pause, toggle subtitle or adjust sound volume. Is that a known issue ? Will it be fixed in the next update ? or can I do something about it ?
    March 17, 2021 at 11:49 am #346728
    Anshuman Sahu
    Keymaster
    YEs this is a new issue appeared with vimeo videos with the library we are using .We are in contact with them , soon it will be fixed as well . Thanks for reporting this .
    March 18, 2021 at 9:42 am #346959
    hothaibinh
    Participant
    Hi, thank you for the info. Could you reply me when the problem is fixed ? or is there anyway I can get notification when the problem is fixed ? My page is ready for the students except for this problem which is quite critical. I want to launch the page as soon as the problem is fixed.
    March 18, 2021 at 12:18 pm #347006
    Anshuman Sahu
    Keymaster
    an update will be released when this issue is fixed . We have enabled the full screen player for now in mobile in whcih controls are shown as a temporary fix right now but not releasing it now as its not full proof solution . Waiting for the library author to fix it
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