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Hi, I´ve used this https://www.youtube.com/watch?v=czb0FYKcFME to set a New User Registration Form. But I notice that the new user never receives an activation email, also after filling out the registration form at Users > All Users the new user appears as pending, and when the new user is activated he does not receives any email either. 1) I want to disable the manual activation of any new user. 2) Why the new user does not receives any email ever? ThanksHi, 1- You can select these two setting in registration form https://prntscr.com/11yf4h1 2- For activation mail- Make sure you have not enabled skip verification mail setting in registration form. https://prntscr.com/11yeyiu and from wp-admin -> lms – > settings -> emails -> email options -> edit activation email template -> check if there is any template there .Thank you Ada for your response, Please see the video recorded http://somup.com/crfZXdFrXZ. Everything you suggested is checked and manual activation is still (user on pending after registering) and no activation mail was sent. Any thing else I can do?Hi, it's very clear with the video also that you have not filled these option and completed the settings from lms>>settings>>email https://prntscr.com/122rlae Please complete the settings and then check.Hi, Thank you for your response. As you see I've completed the settings and checked. See video http://somup.com/crfOlEF0wI. Still not working.Hi, When I was checking this on your site by mistake I just clicked on delete instead of settings in lms>>settings>>rgistration form https://prntscr.com/1250lei And now when I created new registration form and trying to copy the shortcode on the page it gives me this https://prntscr.com/1250ivw So please update the registration page and then ping me here then I'l be able to check. Also please try to reconfigure smtp and then check.Ada, I set the registration form and checked the SMTP settings. I'm able to use to mailers (Sendinblue and AWS) both tested again without success.please try adding this given code in your wplms-customizer.php file in wplms customizer plugin :
Also please enable touchpoints from lms >>settings>> touchpoints and check if those emails are working? You can get wplms customizer plugin from here https://wplms.io/support/knowledge-base/wplms-customizer-plugin/add_filter( 'bp_email_use_wp_mail', '__return_true' );Hi, I added the code in the wplms-customizer.php file at the end. Checked the touchpoints without success. I noticed the only emails the user receives are the woocommerce once (order received and order placed).
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