Notifications/Menu/Chat icons above the window to create questions

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Home › Forums › Legacy Support › Support queries › Other issues › Notifications/Menu/Chat icons above the window to create questions

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Viewing 11 posts - 1 through 11 (of 11 total)
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    Posts
  • July 2, 2021 at 1:19 pm #363699
    pablocanedoq
    Participant
    Hi, When you are in the Manage Questions section and you open the pop-up window to create a new question, the icons at the top right of the screen (notifications / loggedin menu / profile completion / live chat) appear above the pop-up window: https://prnt.sc/1818l7q Please share a fix for this.
    July 5, 2021 at 11:31 am #363959
    Veronica
    Moderator
    hi the delay in response due to support holiday as it is showing fine on my setup any specific device on which this is appearing? https://prnt.sc/18qaj0n
    July 5, 2021 at 3:33 pm #364025
    pablocanedoq
    Participant
    Hi, This is on desktop devices. Tested on Mozilla and Chrome: https://screencast-o-matic.com/watch/crihoUV1MzM
    July 6, 2021 at 7:19 am #364082
    Veronica
    Moderator
    ok thanks chekcing
    July 6, 2021 at 7:32 am #364085
    Veronica
    Moderator
    this is due to z-index add this in custom CSS section .vibebp_myprofile.elegance .profile_grid .profile_grid_header { z-index: 9 !important; }
    July 6, 2021 at 5:46 pm #364187
    pablocanedoq
    Participant
    I've added the code and it's working. Thanks.
    July 7, 2021 at 6:38 am #364223
    Veronica
    Moderator
    thanks for your confirmation
    July 8, 2021 at 7:56 pm #364488
    pablocanedoq
    Participant
    Hi @Veronica The code you shared fixes the issue of the window for creating questions, but see what it causes in other parts of the PWA: https://screencast-o-matic.com/watch/crijq4VicwA So for now I have removed the code. Could you please modify/change that code and share it back? Thanks
    July 9, 2021 at 12:28 pm #364587
    Veronica
    Moderator
    yes right this is an issue we will fix it in our next update
    July 9, 2021 at 12:39 pm #364593
    pablocanedoq
    Participant
    Ok, Please don't close this topic until the update has come and we confirmed the fix is applied in our site. Thanks
    July 12, 2021 at 5:18 am #364745
    Veronica
    Moderator
    yes for sure
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Viewing 11 posts - 1 through 11 (of 11 total)
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