Unable to complete theme installation on a clean WordPress Installation

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  • #380301
    SuccessfulSetup
    Participant
    Dear WPLMS Support Team, I'm trying to install your theme on a clean WordPress installation on a subdomain hosted in GoDaddy that I've set to have the following parameters: PHP version : 8.0 PHP Memory limit: 256 m PHP Upload limit: 128mb PHP Max execution Time limit: 300s I'm following the instructions step by step from this tutorial: https://youtu.be/C0RQO3-tjAI However, when the plugging starts installing, the BBB Appointment plugging fails, and automatically afterwards, I get a WhiteScreen error stating: "There has been a critical error on this Website. Please check your site admin email inbox for instructions." I am unable to deactivate the plugging from the cPanel as I have multiple domains under my cPanel. So I reinstalled WordPress on the subdomain with a new clean WordPress, but I got the exact same outcome with the same error. Can you please advise how to overcome this issue? I look forward to hearing from you. Thank you in advance, Ellie
    #380349
    Veronica
    Moderator
    hi as we don't have site credentials and and details to proceed so please provide site URL admin credentials purchase code Cpanel details and the demo you want to install on your site
Viewing 2 posts - 1 through 2 (of 2 total)
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