Hi there. I am trying to access the WPLMS menu on the backend of Wordpress (to use the Fonts Manager) and all of those pages are coming up blank. I just updated the theme, and the problem persists. I've attached a screenshot so you can see what is happening. If you could help me find what's wrong, I would be very grateful.
Thanks,
Ari
This happens due to two reasons:
1) You are getting some js error, for js error refer: https://codex.wordpress.org/Using_Your_Browser_to_Diagnose_JavaScript_Errors
Please check for js error and share it with us.
2) Some third party plugin is conflicting with the wplms option panel.
Also share the admin credentials with us to check the issue on your setup.
PS:Please mark your reply as private while sharing the admin credentials.
Hi there,
Thank you for the prompt reply. I tried disabling all non-essential plugins and the problem persisted. I checked for js error and have attached a screenshot of the output from the console.
the site is: www.siriyoga.com
the admin panel is at: www.siriyoga.com/wp-admin
the username is [email protected] and the password is: sirilou2
I appreciate your help. Thank you!
Ari
Unable to login with the given credentials : http://prntscr.com/ajpa40
Please also make sure that your theme and all its plugins are updated to latest version .
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