Course Batch Selection issue after course purchase

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Viewing 11 posts - 1 through 11 (of 11 total)
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    Posts
  • May 26, 2022 at 3:58 pm #385216
    RMA
    Spectator
    Issues with students enrolling in a batch after they have purchased the course. See screen video. I need a fix ASAP. Thanks https://screencast-o-matic.com/watch/c3hOoMVrsBS
    May 27, 2022 at 3:34 pm #385253
    Veronica
    Moderator
    hi try to enable this setting: enable enroll now button on the course page https://prnt.sc/e2rn7eqaMP-z
    May 29, 2022 at 6:18 pm #385297
    RMA
    Spectator
    hi veronica. I have enabled the button. now the enroll button shows again but the issue remains the same. The pager refreshes and asked the student to enroll in a batch again after they have clicked the enroll button.
    May 30, 2022 at 12:20 pm #385313
    Veronica
    Moderator
    hi please share the course and batch URL so we can replicate the same on your site
    May 30, 2022 at 11:22 pm #385348
    RMA
    Spectator
    https://www.adraceu.com/course/paralegal-legal-assistant-program/#component=course
    May 31, 2022 at 2:53 pm #385393
    Anshuman Sahu
    Keymaster
    Hi we would need your ftp creds as well in order to debug the issue .
    June 5, 2022 at 3:39 am #385549
    RMA
    Spectator
    You mean CPANEL access ? Also an issue I have 5 students in the June Paralegal Batch us but in the course front pane the shows 1, me the instructor.
    June 5, 2022 at 3:44 am #385550
    RMA
    Spectator
    This reply has been marked as private.
    June 6, 2022 at 7:20 pm #385586
    Anshuman Sahu
    Keymaster
    Hi I tried to connect to cpanel and ftp both not working , credentials are wrong .
    June 19, 2022 at 5:10 pm #386050
    RMA
    Spectator
    This reply has been marked as private.
    June 20, 2022 at 3:55 pm #386085
    Anshuman Sahu
    Keymaster
    Hi thanks for providing the creds we need some time to debug the issue since the bp core function groups_join_group is itself not working .
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