HTTP Error 500, theme upgrade issues on PHP pages

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Viewing 15 posts - 1 through 15 (of 15 total)
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  • June 1, 2022 at 4:57 pm #385443
    melgend
    Participant
    Hello, Since we did the update we are having issues on almost all our PHP pages with a 500 error https://prnt.sc/6uY_oSkNZ5jB Our registration isn't working and almost every page has PHP errors from the theme. We have the WP_debug on. We need some help to fix this issue as the site isn't functional as of now. I can send more pics in a private thread. thank you,
    June 2, 2022 at 8:07 am #385460
    Veronica
    Moderator
    hi we need to check the same on your site so please share the site URL with admin credentials in a private reply.
    June 2, 2022 at 9:22 am #385463
    melgend
    Participant
    This reply has been marked as private.
    June 3, 2022 at 10:12 am #385500
    Veronica
    Moderator
    hi I found that it’s just a warning: https://prnt.sc/FVsRwbAbaPdU It’s Notices /warnings and is nothing to worry about. it has nothing to do with the actual functionality. What are PHP Notices? PHP notices are the least important. As stated on the official PHP website, you will see PHP notices when: the script encountered something that could indicate an error, but could also happen in the normal course of running a script. Refer https://www.ostraining.com/blog/wordpress/warnings/ you could hide these notices, by following this link: https://www.wpbeginner.com/wp-tutorials/how-to-turn-off-php-errors-in-wordpress if you found any FATAL ERROR then let us know.
    June 7, 2022 at 2:31 am #385593
    melgend
    Participant
    This reply has been marked as private.
    June 7, 2022 at 12:56 pm #385614
    Veronica
    Moderator
    checking...
    June 7, 2022 at 1:32 pm #385616
    Veronica
    Moderator
    This reply has been marked as private.
    June 8, 2022 at 10:48 pm #385678
    melgend
    Participant
    This reply has been marked as private.
    June 10, 2022 at 12:06 pm #385725
    Veronica
    Moderator
    hi we don't have your CPanel URL please share that too
    June 13, 2022 at 9:46 pm #385848
    melgend
    Participant
    This reply has been marked as private.
    June 14, 2022 at 3:59 pm #385886
    Anshuman Sahu
    Keymaster
    This reply has been marked as private.
    June 14, 2022 at 8:06 pm #385901
    melgend
    Participant
    This reply has been marked as private.
    June 15, 2022 at 3:18 pm #385934
    Anshuman Sahu
    Keymaster
    Well I checked error log and found that the Aspose plugin is causing 500 errors : 
    [02-Jun-2022 04:35:28 UTC] PHP Fatal error:  Uncaught Error: Undefined class constant 'MAJOR_VERSION' in /home/btba0tvpden4/public_html/wp-content/plugins/aspose-doc-exporter/vendor/guzzlehttp/guzzle/src/Utils.php:113
Stack trace:
#0 /home/btba0tvpden4/public_html/wp-content/plugins/aspose-doc-exporter/vendor/guzzlehttp/guzzle/src/functions.php(71): GuzzleHttp\Utils::defaultUserAgent()
#1 /home/btba0tvpden4/public_html/wp-content/plugins/post-smtp/Postman/Postman-Mail/google-api-client/vendor/guzzlehttp/guzzle/src/Client.php(194): GuzzleHttp\default_user_agent()
#2 /home/btba0tvpden4/public_html/wp-content/plugins/post-smtp/Postman/Postman-Mail/google-api-client/vendor/guzzlehttp/guzzle/src/Client.php(75): GuzzleHttp\Client->configureDefaults(Array)
#3 /home/btba0tvpden4/public_html/wp-content/plugins/post-smtp/Postman/Postman-Mail/google-api-client/vendor/google/apiclient/src/Google/Client.php(1058): GuzzleHttp\Client->__construct(Array)
#4 /home/btba0tvpden4/public_html/wp-content/plugins/post-smtp/Postman/Postman-Mail/google-api-client/vendor/google/ in /home/btba0tvpden4/public_html/wp-content/plugins/aspose-doc-exporter/vendor/guzzlehttp/guzzle/src/Utils.php on line 113
    Please contact aspose plugin support or author.
    June 15, 2022 at 7:51 pm #385942
    melgend
    Participant
    This reply has been marked as private.
    June 16, 2022 at 2:36 pm #385970
    Anshuman Sahu
    Keymaster
    Ok i just checked pages loading to be fine .
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