Error: You do not have sufficient permissions to access this page.

Home Forums Legacy Support Support queries Update Issues Error: You do not have sufficient permissions to access this page.

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  • #39053
    kaaist
    Participant
    Hi, I just updated to the latest version 2.7.1 and I'm getting this error: "You do not have sufficient permissions to access this page." when I got to my dashboard (/wp-admin) and when I try to edit my user profile, otherwise I can freely change my website's plugins and everything else from my admin account. I searched in the forum and tried the advice you gave to other people but it didn't fix the problem, I deactivated all plugins and made sure everything important was upgraded to the latest version. Could I give you my login credentials to see if you can fix it? I've tried everything I can possibly think of. Kyle    
    #39078
    Anshuman Sahu
    Keymaster
    Yes please share admin credentials and site url to check this at your end . Please also share a valid ftp credentials . PS : mark reply as private while sharing credentials .
    #39091
    kaaist
    Participant
    Thanks for checking into it, my login/pw for Wordpress is: http://www.diygenius.com/wp-admin (go to https://www.diygenius.com/wp-admin/post.php after logging in because the default doesn't work) l: kaaist pw: funkshine7$$ FTP access is: sftp://sftp.flywheelsites.com l: diygenius pw: funkster7$ Thanks for your help, Kyle
    #39471
    Anshuman Sahu
    Keymaster
    this is the same strange error that these users faced  in this topic : https://wplms.io/support/forums/topic/you-do-not-have-sufficient-permissions-to-access-this-page-accessing-admin-2/ Please go through this topic . We found out to be the issue from their setup itself . the wordpress was not setting up their capabilities array(reason for wp-admin not accessible but alll other link in wp-admin are accessible ) . this may arise due to incomplete update or some malware attack . I would also like to mention here that in version 1.8 of wplms there were some vulnerability that can make any student as admin and also removes capabilities of admin . So if you had 1.8 version of theme previously this error may occur . I would likely ask you to do fresh clean setup which would be clean (no malware etc) and check if the issue appears there with the wplms theme activated?
Viewing 4 posts - 1 through 4 (of 4 total)
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