Can't add students to a course, login does not work

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Viewing 8 posts - 1 through 8 (of 8 total)
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  • #53183
    etomova
    Spectator
    Hello support, I am having the following issues:
    1. I can't add students to any of the courses. After clicking at the add student icon in course admin I get an empty space where I cant write or paste anything. please find attached an image

    2. Login button at the top right corner does not work - after clicking on it nothing is happening.

    My theme a plugins are uptodat I saved permalinks I deactivated third party plugin but I am still having the above problems.   Could you please advise how to reseolve these. Thank you. Elly

    #53216
    Anshuman Sahu
    Keymaster
    Check js errors in your site : https://codex.wordpress.org/Using_Your_Browser_to_Diagnose_JavaScript_Errors If any then please share screenshot of it . Please also share your site url and admin credentials in a private reply  to check the issue at your end .
    #53337
    etomova
    Spectator
    Hi Alex, Thank you for your quick reply. Please find attached a screen shot of the error message. I will send you the website credentials in my next reply.
    #53339
    etomova
    Spectator
    Please find below our website credentials: www.ritmscenar.com.au admin user name: admintemp password: 9uOEC072DRkglqb&s21(BaP) Thank you for your help!  
    #53413
    Anshuman Sahu
    Keymaster
    Ok i checked your site and found the culprit . It was Jquery Updater plugin . I disabled it and your site stated working again . Note here that wplms is built on Bootstrap 3 and bootstrap does not supports jquery version more than 3.0 .
    #53553
    etomova
    Spectator
    Thank you Alex! Do you mean that I don't need Jquery Updater plugin and I should delete it?  
    #53583
    Anshuman Sahu
    Keymaster
    Yes please .
    #53702
    etomova
    Spectator
    OK great! Thank you so much Alex
Viewing 8 posts - 1 through 8 (of 8 total)
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