Cannot complete to update WPLMS Front End to V2.1

Home Forums Legacy Support Support queries Update Issues Cannot complete to update WPLMS Front End to V2.1

Viewing 11 posts - 1 through 11 (of 11 total)
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  • #54005
    seksin
    Participant
    Hi Support, I try to update plugins to version 2.1. However, WPLMS Front End is not complete update. The update screen show below information for a long time. Also, the server stops for scheduled maintenance mode. The system pending on this process and not complete   <p style="font-size: 13px; line-height: 1.5; margin: 1em 0px; color: #444444; font-family: 'Open Sans', sans-serif; background-color: #f1f1f1;">The update process is starting. This process may take a while on some hosts, so please be patient.</p> <p style="font-size: 13px; line-height: 1.5; margin: 1em 0px; color: #444444; font-family: 'Open Sans', sans-serif; background-color: #f1f1f1;">Enabling Maintenance mode…</p> <h2 style="color: #23282d; font-size: 1em; margin: 1.33em 0px; font-family: 'Open Sans', sans-serif; line-height: 18.2px; background-color: #f1f1f1;">Updating Plugin WPLMS Front End (1/1)</h2>  
    #54097
    H.K. Latiyan
    Participant
    Please check the version may be its already updated to 2.1 version. If not then please share the  site url and the admin credentials with us to check the issue on your setup.
    #54188
    seksin
    Participant
    Hi, the version is not updated. Please access by using the information below. www.consultuniversity.com admin / seksin3298202
    #54447
    Anshuman Sahu
    Keymaster
    Okay i tried to replicate the issue at my test steup the updates are working fine . Many of wplms users were able to update the theme and plugins successfully . So i was in confidence that it will also work on your setup .When i tried to re-attempt the update i replicated the issue you were talking about but now the site is not accessible . Can you please share a valid Ftp credentials to check this at your end ? PS  :  mark reply as private while sharing credentials . To quick fix please delete the .maintenance  file in your root via ftp .
    #54496
    seksin
    Participant
    Hi, please connect by using information below. <p class="MsoNormal"><span lang="EN-US" style="font-family: 'Verdana',sans-serif; color: black;">FTP Hostname: ftp.consultuniversity.com:2002 FTP Username: busines1 FTP Password: goKEKYMID7</span></p>
    #54660
    Anshuman Sahu
    Keymaster
    Okay seems like you have fixed up your site and also i found the plugins to be updated . Only thing which is remained to update is wplms theme for which you have to provide your themeforest and buyer api key in the wp-admin-> wplms -> getting started . But i noticed that Vibe options page is returning blank .This may be due to old theme and new plugins incompatibility . to fix that you have manually update the theme by following this tip : https://wplms.io/support/knowledge-base/manually-updating-wplms/
    #54687
    seksin
    Participant
    <span style="color: #222222; font-family: arial, sans-serif; font-size: small; line-height: normal;">Hi Alex,</span> <div style="color: #222222; font-family: arial, sans-serif; font-size: small; line-height: normal;"></div> <div style="color: #222222; font-family: arial, sans-serif; font-size: small; line-height: normal;">The plugin still not fixed. The first time that you open plugin update screen it look ok. However, if you click Check again you will found that <span style="color: #32373c; font-family: 'Open Sans', sans-serif; font-size: 14px; font-weight: 600; line-height: 19.5px; white-space: nowrap;">WPLMS Front End still in version </span><span style="color: #32373c; font-family: 'Open Sans', sans-serif; font-size: 13px; line-height: 19.5px; white-space: nowrap;"> </span><span style="color: #32373c; font-family: 'Open Sans', sans-serif; font-size: 13px; line-height: 19.5px; white-space: nowrap;">2.0.9.1</span></div>
    #54692
    seksin
    Participant
    Hi, I already update the theme to version 2.1 by manually. However, the issue still occurred. I try to update plugin again but it not works.
    #54743
    fxadmin2014
    Participant
    EventOn not working after update. See attached picture. Requires activation code.
    #54745
    seksin
    Participant
    Hi, I deleted WPLMS Front End and re-install again and it works. For EventOn do I need to order the license?
    #54820
    Anshuman Sahu
    Keymaster
    hi @fxadmin2014, Please  note that the eventon plugin is bundled with the theme and we include the latest version of eventon plugin with each update of it.It is in wplms -> plugins folder.You do not have to activate it . You can update the Eventon plugin after each theme update by following this tip : https://wplms.io/support/knowledge-base/how-to-update-visual-composer/ hi @seksin, You ca update the eventon plugin if you have updated the theme by following this tip : https://wplms.io/support/knowledge-base/how-to-update-visual-composer/
Viewing 11 posts - 1 through 11 (of 11 total)
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