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Tagged: error message
- This topic has 12 replies, 2 voices, and was last updated 8 years, 3 months ago by Anshuman Sahu.
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September 12, 2016 at 7:11 pm #70242soulfullifeSpectatorHi, I'm getting these error messages when I try to access my courses. The first is when I go through my menu. The second is when I try to access via the product. My url is annacelestino.com/all-courses Thanks. AnnaSeptember 13, 2016 at 10:22 am #70313Anshuman SahuKeymasterSorry i was not able to access your site neither the screenshots . CAn you please share screenshots via prntscr.com ot some other method . And here is what i am getting when oplening the link : refer : http://prntscr.com/chgk1iSeptember 13, 2016 at 4:04 pm #70391soulfullifeSpectatorSeptember 14, 2016 at 11:35 am #70472Anshuman SahuKeymasterSeems like that your theme got updated but your plugins are not OR plugins were not updated successfully . First please make sure that your wplms theme and all its plugins are updated to latest version 2.2.2 (specially the vibe course module plugin) . If already updated and still facing the issues then please share your site url , admin credentials , a valid FTP credentials to check the issue at your end . PS : mark reply as private while sharing credentials .September 14, 2016 at 5:16 pm #70535soulfullifeSpectatorVibe Course Module was not installed. I had to go to appearance>install plugins and install it. Not sure why that's not happening automatically. Can that be fixed so I don't have to remember to do it manually each time? But it did fix the problem with all courses page. Thanks. AnnaSeptember 14, 2016 at 5:33 pm #70539soulfullifeSpectatorThis reply has been marked as private.September 15, 2016 at 12:40 pm #70643Anshuman SahuKeymasterIt is recommended to update the plugins from wp-admin -> updates screen .Please check your file and folder(wp-content folder and its subfolders ) permissions . folder permissions must be 755 and file permissions must be 644.September 16, 2016 at 9:33 pm #70808soulfullifeSpectatorOkay. That's over my head. I always update from the wplms update page. Where do I check folder permissions? I've deleted and re-installed WPBakery via appearance>installed plugins but it's still saying there's a newer version. And when I try to edit a unit, I'm just getting code - no access to VISUAL tab. http://prnt.sc/civ3uzSeptember 17, 2016 at 11:32 am #70868Anshuman SahuKeymasterYes it will shows the latest version available as Visual composer newest version released on 9 th September and theme update was released on 22 August. We add latest version of the third party plugin bundled with theme in each update of wplms . So VC version 4.12.1 will be available with the next update if wplms theme . I checked your file permissions using Ftp and found that the folder permission of your plugins folder to be 705 which is the required plugin install was failing . check screenshots in private reply . I have changed the permission of your plugins folder .Now you should not get the same issue again while updating the plugins .September 17, 2016 at 11:32 am #70869Anshuman SahuKeymasterThis reply has been marked as private.September 17, 2016 at 11:50 pm #70916soulfullifeSpectatorThanks for fixing that. Again, way over my head. Much appreciated. Do you know of anyone I can hire to help me with work related to WPLMS? Thank you, AnnaSeptember 17, 2016 at 11:53 pm #70917soulfullifeSpectatorhttp://prnt.sc/civ3uz Any suggestions about this? The VISUAL tab is not working. I am launching my program in a week. Really need this working. Thanks. AnnaSeptember 19, 2016 at 1:35 pm #71055Anshuman SahuKeymasterOkay I chekced your site and found that a third party plugin "Landing pages " was calling a select2.js file which was returning a js error . refer : http://prntscr.com/cjt4li So i deactivated it and it fixed the issue . But the question why this plugins Landing pages is loading its scripts in unit post type . You need to contact the plugin author about this .
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