Can't access courses

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Viewing 13 posts - 1 through 13 (of 13 total)
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  • #70242
    soulfullife
    Spectator
    Hi, I'm getting these error messages when I try to access my courses. The first is when I go through my menu. The second is when I try to access via the product. My url is annacelestino.com/all-courses Thanks. Anna  
    #70313
    Anshuman Sahu
    Keymaster
    Sorry i was not able to access your site neither the screenshots . CAn you please share screenshots via prntscr.com ot some other method . And here is what i am getting when oplening the link : refer  : http://prntscr.com/chgk1i
    #70391
    soulfullife
    Spectator
    #70472
    Anshuman Sahu
    Keymaster
    Seems like that your theme got updated but your plugins are not OR plugins were not updated successfully . First please make sure that your wplms theme and all its plugins are updated to latest version 2.2.2 (specially the vibe course module plugin) . If already updated and still facing the issues then please share your site url , admin credentials , a valid FTP credentials to check the issue at your end . PS : mark reply as private while sharing credentials .
    #70535
    soulfullife
    Spectator
    Vibe Course Module was not installed. I had to go to appearance>install plugins and install it. Not sure why that's not happening automatically. Can that be fixed so I don't have to remember to do it manually each time? But it did fix the problem with all courses page. Thanks. Anna
    #70539
    soulfullife
    Spectator
    This reply has been marked as private.
    #70643
    Anshuman Sahu
    Keymaster
    It is recommended to update the plugins from wp-admin -> updates screen .Please check your file and folder(wp-content folder and its subfolders ) permissions . folder permissions must be 755 and file permissions must be 644.
    #70808
    soulfullife
    Spectator
    Okay. That's over my head. I always update from the wplms update page. Where do I check folder permissions? I've deleted and re-installed WPBakery via appearance>installed plugins but it's still saying there's a newer version. And when I try to edit a unit, I'm just getting code - no access to VISUAL tab. http://prnt.sc/civ3uz  
    #70868
    Anshuman Sahu
    Keymaster
    Yes it will shows the latest version available as Visual composer newest version released on 9 th September and theme update was released on 22 August. We add latest version of the third party plugin bundled with theme in each update of wplms . So VC version 4.12.1 will be available with the next update if wplms theme . I checked your file permissions using Ftp and found that the folder permission of your plugins folder to be 705 which is the required plugin install was failing . check screenshots in private reply . I have changed the permission of your plugins folder .Now you should not get the same issue again while updating the plugins .
    #70869
    Anshuman Sahu
    Keymaster
    This reply has been marked as private.
    #70916
    soulfullife
    Spectator
    Thanks for fixing that. Again, way over my head. Much appreciated. Do you know of anyone I can hire to help me with work related to WPLMS? Thank you, Anna
    #70917
    soulfullife
    Spectator
    http://prnt.sc/civ3uz Any suggestions about this? The VISUAL tab is not working. I am launching my program in a week. Really need this working. Thanks. Anna
    #71055
    Anshuman Sahu
    Keymaster
    Okay I chekced your site and found that a third party plugin "Landing pages " was calling a select2.js file which was returning a js error . refer : http://prntscr.com/cjt4li So i deactivated it and it fixed the issue . But the question why this plugins Landing pages is loading its scripts in unit post type . You need to contact the  plugin author about this .
Viewing 13 posts - 1 through 13 (of 13 total)
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