Header Custom Logo Problem

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Viewing 11 posts - 1 through 11 (of 11 total)
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    Posts
  • March 2, 2017 at 5:06 am #98426
    zahir
    Spectator
    hi vibe team, I had a problem with the logo uploads logo on my website today can not be modified because it looks different on header custom as seen below : http://prnt.sc/eeyfap http://prnt.sc/eeyffg where I had seen before like this, http://prnt.sc/eeyfnc if you click the media library, will appear: link url and insert into post http://prnt.sc/eeyh9p is this a bug? and how do I get the solution if I want to change the logo?
    March 2, 2017 at 9:04 am #98454
    zahir
    Spectator
    Pop up that appear not as described in this tutorial :  https://wplms.io/support/knowledge-base/logo-and-favicon-not-uploading/  
    March 2, 2017 at 1:15 pm #98494
    H.K. Latiyan
    Participant
    Can you please share the site url and the admin credentials with us to check the issue on your website. PS: Please mark your reply as private while sharing the credentials.
    March 3, 2017 at 9:18 am #98697
    zahir
    Spectator
    This reply has been marked as private.
    March 3, 2017 at 12:56 pm #98783
    H.K. Latiyan
    Participant
    This reply has been marked as private.
    March 4, 2017 at 2:11 pm #99000
    zahir
    Spectator
    This reply has been marked as private.
    March 6, 2017 at 2:59 am #99090
    zahir
    Spectator
    This reply has been marked as private.
    March 6, 2017 at 1:25 pm #99218
    H.K. Latiyan
    Participant
    This reply has been marked as private.
    March 7, 2017 at 2:40 am #99383
    zahir
    Spectator
    i want to replace that logo to my new logo. can you help me?
    March 7, 2017 at 12:43 pm #99499
    H.K. Latiyan
    Participant
    Ok, I found the issue and marking this as a bug. Track: https://trello.com/c/LChEyFex Actually the image uploads fine and if you save the changes then you can see the new image there. Also as a quick fix you can first remove the image and save the changes, now once the page is reloaded add the image from the media library and it will work fine.
    March 8, 2017 at 7:08 am #99637
    zahir
    Spectator
    Thank you H.K. It's working now.
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