Account Activation email not working

[sanmatigangwal]

Hi

When the user makes a new register, the website displays a message that an email was sent to your registered email account. But this e-mail does not arrive, and not in this spam. I look at the wp admin backend, i can see the user under Users - Manage Signups. Forget password mail is sending out from the website and is ok. Email is also setup in email section

How can i fix it

thanks

[Anshuman Sahu]

1 . Please first check if youe forget password email is going from wp-login.php page ?

Install and configure WP Mail SMTP plugin also checks touch-points in lms setting.

tip: https://wplms.io/support/knowledge-base/postman-smtp-for-emails/

Please check Another type of emails such as 'WP Mail SMTP test email', 'WooCommerce order emails' and 'manual user registration via WordPress settings' are working or not??

***if you are receiving other emails and not only registration activation then

please try adding this given code in your wplms-customizer.php file in wplms customizer plugin :

add_filter( 'bp_email_use_wp_mail', '__return_true' );

Sometimes the problem is, it is going in the spam folder because some hosting providers block the WordPress default mail and keep them as spam. so please check your spam folder.

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