Admin Button Gone

[Johnny Vasquez]

We just did the update and our admin button is just gone. We have done the permalink reset to no avail. Please help with this issue and if you do not have a solution please let us know if there is another way we can access the admin options so we can at least help our customers while this is solved.

[Johnny Vasquez]

Here is a screen shot of the admin button being gone, if that helps.

[Anshuman Sahu]

This is strange . Please check if you have added any customization to unset the admin link in the course  menu . Please also make sure that you are logged in as admin . If above does not helps please share admin credentials and site url to check this .

[Johnny Vasquez]

We didn't change anything in customization. Here is the info to log in as temporary admin account. Username: tempAdmin PW: VycPLZV(^EbollRup2!@()An and the url is http://yarncraftacademy.com/      

[H.K. Latiyan]

I checked your site and found out your theme is updated but all your plugins (wplms plugins) are outdated. Please update all your plugins and check if the issue is resolved. Latest Versions WPLMS v 2.0.6 Vibe Course Module v 2.0.6 Vibe Custom Types v 2.0.6 Vibe Shortcodes v 2.0.6 WPLMS Dashboard v 2.0.6 WPLMS Assignment v 2.0.6 WPLMS Front End v 2.0.6 WPLMS EventOn v 2.0.6

[Johnny Vasquez]

Okay that brought the admin button back, but now it is going to a page not found when I click it. I will attach a screen shot.

[Johnny Vasquez]

Also when you click the button to go to the cart it does nothing. And when you go to the cart manually there is no way to remove the items from it.  Sorry I am having so many issues.  

[Anshuman Sahu]

Please make sure that you have done proper update of wplms . Make sure that the wplms theme ,modern child theme(if you are using it ) and all the plugins are updated to the latest version . Re-save the permalinks and clear browser cache after updating . Make sure that the course permalink is set in the permalinks screen and the save it . refer : http://prntscr.com/a5m6ni If above does not hepls then please enable the "Revert pretty permalinks for Courses" from wp-admin -> lms -> settings . Let us know if above helps .

[Johnny Vasquez]

Okay we did all of the above. The admin button now just refreshes to the same as the home button takes you to. I will add a screen shot of the exact page it takes you to when you click on the admin button. Also clicking the cart button still does nothing at all. Does not take me to the cart where I can add and remove things. And going to the actual check out page does not let you remove items either. We are losing sales because people cannot remove items that they have wrongly clicked on. I will attach another screen shot Feel free to log in with the information I have already provided and have a look yourself. It just isn't working at all.

[Anshuman Sahu]

1. Fixed the permalinks issue by enabling the course permalinks from wp-admin -> lms -> settings . 2. Adding a cart widget at the checkout sidebar on checkout will solve your problem but the cart widget is not adding due to some third aprty plugin . Can you please try disabling third party plugins and adding cart widget to the checkout page .

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