Automatic change of purchase status from “processing” to “completed”

Home Forums WPLMS AddOns WPLMS WooCommerce Automatic change of purchase status from “processing” to “completed”

Viewing 15 posts - 1 through 15 (of 17 total)
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  • #384590
    Hi! Currently every time a student buys a new course, it automatically stays in "processing", so they cannot enter the dashboard and start seeing their course until an administrator "approves that new purchase"... How can we do so that when the purchase is made, it automatically goes to "completed" so that the student can enter directly? We wait for your answer. Thank you!
    #384591
    when I say "completed", I mean "processed" (not that the student has finished the course, obviously) ;)
    #384662
    Veronica
    Moderator
    hi then you can use the woo-commerce auto-complete order plugin so it will automatically complete the order user will be immediately available to pursue the course
    #385199
    Hi Veronica! The plugin works perfectly... the problem now is that when the new student finishes the payment, instead of the "thank you page", now appears the "course page" (which we don't want to be shown: https://prnt.sc/7S7qQ6aymxSZ)... Where could we change that redirection?? Thank you in advanced!
    #385279
    Veronica
    Moderator
    hi you can change the settings in wp-admin>>WPLMS>>Miscellenious>> disable this setting: https://prnt.sc/tsM6CwCcX_V0 redirect after completion
    #385471
    Hi Veronica, We have changed the setting you told us but it continue resending to the product page when the purchase is completed... This happened when the plugin you told us (autocomplete woocommerce) is activated... How can it be fixed?? Thanks
    #385508
    Veronica
    Moderator
    hi can you share a course URL on which we can test the same
    #385568
    This reply has been marked as private.
    #385633
    Anshuman Sahu
    Keymaster
    Hi you would need to set the Order completion for all paid and virtual orders in the autocomplete order plugin settings.
    #385660
    Hi Alex, I have activated again the “Autocomplete Woocommerce” plugin, in that case with the "all paid and virtual orders"... But there is still appearing the product page when the payment is finished ( https://prnt.sc/7S7qQ6aymxSZ)... And this only occurs when the “Autocomplete Woocommerce” plugin is activated... What can we do now?
    #385701
    Anshuman Sahu
    Keymaster
    Well I checked the screenshot the issue is not seems to be with order , the issue is with connection of product and course . Please edit the course product in backend and check if course is connected there in its settings .
    #385982
    Sorry, Alex, I really don't know where do I check this issue: "Please edit the course product in backend and check if course is connected there in its settings"... Could you guide us??
    #386021
    Anshuman Sahu
    Keymaster
    You have to check this here. https://somup.com/c31F2ltmbR
    #386058
    Hi Alex! We don't see the same options as you... Please, see https://prnt.sc/GGFK1-PUL-Ud . As you can see, there ir no "wplms" option and nor either "courses" option in "General" level...
    #386151
    Veronica
    Moderator
    hi for that you need to make sure that you have installed the wplms-woo-commerce plugin.
Viewing 15 posts - 1 through 15 (of 17 total)
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