Batches Disappear

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  • #72519
    amacken
    Spectator
    Hi WPLMS team, I'm having real troubles with Batches. I don't know if it's because I don't understand it or it just doesn't work as it should. Here's what I'm trying to do:
    1. I have 4 courses on my site. Three of these are for individual purchase, the fourth is the first 3 courses to be sold as a batch, so that schools can purchase and assign members of staff to the right course.
    2. I create a user (Contributor), edit the course and create a new batch, then go into the group and assign the new user as a moderator.
    3. I then go back to edit the course, click on Batches, select the 3 courses, and save the changes.
    4. To test this, I then sign in as the new user, and invite a student.
    5. Up to this point, receiving emails and logging in, no problem.
    6. Now, when either of the new users sign in, they go to the dashboard and there are no courses.
    7. If I log in as administrator and go to edit the course, the batch has disappeared, but if I go to Groups in the dashboard, the group is still there.
    8. I have tested this 6 times now. It has worked once when logging in initially, then logging in a second time it had disappeared again.
    Can you please advise. I have created an admin login for you.
    #72521
    amacken
    Spectator
    This reply has been marked as private.
    #72652
    Anshuman Sahu
    Keymaster
    Well if you invite a student then when the student is added to group she must be enrolled in all the courses in which the batch is connected . The issue that you are telling can happen in case of hidden groups . Please make you groups private and again check the issue . Please also try disabling the cache in your site and check again ? Okay can you please try enabling the "Students must be enrolled in a Batch to pursue this course" in the course settings .
    #72749
    amacken
    Spectator
    Thank you for your reply Alex. Without being disrespectful, Batches is one of the most confusing plugins I have ever come across, there doesn't seem to be any logic to its functionality. I have done what you suggested above (made private, not hidden), and when I log out as an administrator, and log back in again as administrator, edit the course and the batch has disappeared. Although confusingly when I sign in as a course moderator, it is there. When you say 'when the student is added to group she must be enrolled in all the courses in which the batch is connected,' how do you do this? There's nothing obvious. Logged in as a course moderator, I have added a student and received the invite by email. I log in as student, accept the invite and can then only see one of the courses available, not 3. Is there a way for the course moderator or admin to automatically enrol students without them having to receive a notification, log in, accept an invite? Basically all I would like is really simple in theory:
    1. I assign a course moderator to a batch, which is a group of 3 courses.
    2. That course moderator invites students by email, having already assigned them to the courses.
    3. When the student logs in, they can see their courses straight away and just start without having to navigate around trying to find notifications etc.?
    Thank for your help. Alan
    #72892
    Anshuman Sahu
    Keymaster
    Well your issue with batch disappear seems to be related with the caching .You can check the same on our demo site : vibethemes.com/demo/wplms To add students you will need to create user accounts for them from backend and then invite these users fron group admin  and then tell them to login .
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