Big Problemss Updating WP Core if WPLMS.io is down!

Home Forums Legacy Support Support queries Update Issues Big Problemss Updating WP Core if WPLMS.io is down!

Viewing 12 posts - 1 through 12 (of 12 total)
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  • #340686
    kenetork
    Participant
    Hi, I contacted my server and I asked them why my site was down (error 522) when I tried to update the core and why this updates always take soo long loading, the thing is yourserver was down today this afternoon, and one of your pluginis always aking towplms.io when I tried to update, so If your site is down and slow then my updates will be down or slow as well, please remove the call to wplms.io from your plugin because this is creating issues for me, I cannot depend on your server to have mine working corectly with updates. This ia a major issue for me, I tried severl hours testing until they finally told me about this you cann see this screenshow where I am showing you the timeout issue because the amount of time trying to call your site and your server went down for several hours today. These are the 2 plugins: vibe-customtypes wplms-pdf-certificates and I need those plugins for my sites working properly, and please if there is another call to your url, please remove it, I need to not depend on that for updates! My tech support told me this: "Hmm, I think I found the issue. There is an external call to wpmls.io It possible that when you open the update core page the plugin is calling to its parent site to check for updates, but the parent site is not accessible when I tried opening http://wplms.io which causes the timeouts on all your site when you try to update it." Please see this: https://prnt.sc/ztirte Please fix this ASAP! I always had this issues before and finally today i know the main issue for the loading time and now even to have my site down when trying to update core or plugins. Waiting for your fix please!
    #340810
    Anshuman Sahu
    Keymaster
    YEs they are right , our server got attacked and we are having issues with session management on server . We are working on this. till then You can get the latest plugins version from here Vibebp: https://wplms.io/verify-purchase/?purchase_code=XXX&plugin=wplms.io/vibebp.zip Wplms Plugin: https://wplms.io/verify-purchase/?purchase_code=XXX&plugin=wplms.io/wplms_plugin.zip replace XXX with your theme purchase code : https://wplms.io/support/knowledge-base/how-to-find-buyer-api-key-in-themeforest/
    #340860
    hashur
    Participant
    Keep getting notification for this thread, although its not mine. how can I not get notifications from this thread.
    #340887
    kenetork
    Participant
    Ok, thanks, and this issue is affecting my 3.9.9 site as well, did you updated the plugins for that version aswell? Please send me the url to download those updates as well please, I hope the updates nowdo ot depends on your server site, please confirm this and the solution for v 3.9.9 as well!
    #341034
    Anshuman Sahu
    Keymaster
    Well the issue has been resolved now , you should be able to get the updates of all plugins now .
    #341078
    kenetork
    Participant
    Yes I updated the plugins, I just want to be sure if you could avoid calling yous website every time I press update corem thsi is why I waiting so long every time i need to update anything on my site. IS this possible?
    #341278
    Anshuman Sahu
    Keymaster
    Well for updates your server needs to call our website ,Its mandatory to check valid updates of valid sites .
    #341639
    kenetork
    Participant
    oH, WELL THIS is the issue why going to update core evrythime take so long! You should have a faster server check or soemthing because if you site is down i can't update mine as well!
    #341806
    Anshuman Sahu
    Keymaster
    Well there are multiple variables here including traffic at that time, server to server connection speed , sometimes we have attacks on our server (mostly by competitors) .
    #341862
    kenetork
    Participant
    Ok, nbut is ggod for you to know there is not the amount of plugin that slow down my update core section isyour server connection. It should be good if you could upgrade this to make it faster.
    #342204
    Anshuman Sahu
    Keymaster
    Yes upgrading our server are in consideration .Infact we recently upgraded our servers and will upgrade again if needed .
    #342294
    kenetork
    Participant
    Ok, thanks , yes lease upgrade it to make it faster, is really a need! Always took so long with those requests on your server side.
Viewing 12 posts - 1 through 12 (of 12 total)
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