Blank "restricted pages" shown to non-logged in users

[Clayton]

Hi, When a user is not registered or logged in and clicks on a member page, it just shows a plain white page with no direction to the user?

[MrVibe]

This could be a permalinks error. Go to WP Admin - Settings - Permalinks and re-save. Also check the setting : WP Admin - WPLMS - BuddyPress - Single profile view (privacy option) and single profile redirect. Let me know if this does not help.

[sriadmin]

hi there, I am having a similar issue but related to accessing a course page directly. ie. if a non logged in user trys to access a url such as http://site.com/course/the-course/ they are seeing a blank white screen. I have resaved permalinks but that didn't help. I also created a new page (called it "404 page") to use as the redirect page in the WPLMS-Buddypress settings as suggested above. Unfortunately this didn't fix the white screen issue for direct course access. cheers Sue

[Anshuman Sahu]

Please check if the components like account settings,activity streams ,Extended Profiles, from settings -> buddypress -> components . Also share wp-admin credentials and site url to check the issue . Ps: mark reply as private while sharing the credentials.

[sriadmin]

hi Alex, thanks. I've checked and all those options are ticked in Buddypress settings. An example url that should be restricted only to logged in users is http://tutorials.sri.org.au/course/the-milling-train-bingera/ log into the site using my credntuials, which are: http://tutorials.sri.org.au/wp-login.php user id: sueperry password: wfxlNPMtQ0)FFjphTW5)TXLT many thanks, regards Sue

[Anshuman Sahu]

We checked your site and found that you have installed a third party plugin for the groups .I deactivated the plugin and  courses in your site began to work . Note that wplms is buddypress based theme and it already have groups feature (enable it from wp-admin -> settings -> buddypress-> compoenents ) .

[sriadmin]

hi there, thanks for investigating this issue. My customer wants to be able to restrict courses by business unit e.g. so students of bu1 can't see courses intended for bu2, etc. Therefore I have reactivated the plugin for Access Control Groups to enable this, as I couldn't see any way to achieve this requirement via WPLMS or BuddyPress. (Is there a way?) Also, I have noticed that the link for "Friends" has now appeared on the user menus, after changes you made overnight to the site. How do I hide this link again as my customer does not want people to have "friends" in this system, as such. The link will confuse users. thanks, regards Sue

[Anshuman Sahu]

Groups  : This can be done by creating a private group and connect it to the course . In this way any user that will be added to the course will also added to theis private group now. Friends: Please disable this from wp-admin -> settings -> buddypress -> compoenents -> friend connections and save the changes .

[sriadmin]

Thanks Alex, yes, we are using private groups and assigning them to courses, and this works well for managing course admin. However, we wanted a way of restricting the courses that students could see available to them to choose from, on the main courses dashboard. Hence the plugin - not perfect but at this stage of dev we will stick with it. thanks for the info on removing friends, regards Sue

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