Buddypress & WPLMS Emails not working

[debajyotib]

No LMS touchpoints emails, no account activation emails are working and no buddypress message notification or other buddypress mails are working. Only wp-login.php forgot password mails and woocommerce emails are working.  All plugins/themes up to date.  Tried with normal wp mail() funtion wp smtp plugin and even putting filter in bp custom.php, nothing worked. Where as test mails or core WP mails are working fine. Please suggest.

[Veronica]

hi, can you please share the site url and credentials in private reply to check this out on your site

[debajyotib]

This reply has been marked as private.

[debajyotib]

This reply has been marked as private.

[debajyotib]

This reply has been marked as private.

[Veronica]

hi i have checked the site all the email templates are present please refer: https://wplms.io/support/knowledge-base/email-not-being-sent/

[debajyotib]

Already tried all those methods. In every case, woocommerce mails or wp-login.php core forget password mails are working but no LMS touchppoint mails, activation or buddypress mails are working. PWA forgot password mail also not working whereas wp-login.php page forgot passowrd mail working Also FYI, your link to setup WP SMTP is outdated. Please refer to this new document https://wpmailsmtp.com/docs/how-to-set-up-the-gmail-mailer-in-wp-mail-smtp/

[debajyotib]

The touchpoint emails worked fine till 17th July 2020  before upgrade, and after upgrading to wplms 4 the buddypress & tocuhpoints mails & activation/other mails have stopped working since then. Tried various other solutions and still it's not working but all wordpress mails (wp login.php forget password,  woocommerce order etc) are working. Kindly look into this issue. Buddypress latest version 6.1.0 was released on June 30, 2020 and it was updated instantly on our site and worked well till 17th july with WPLMS 3.9.9. I am using your demo 4 now with WPLMS. Earlier used demo 7 till July 17. No additional plugins installed. Hope this information will help you to investigate this matter further.

[debajyotib]

I found out the problem. This is under settings->buddypress>template pack . The template pack was selected as vibebp by default. If I change the template pack to buddypress legacy or nouveau then all LMS touchpoint mails are working.  

[Anshuman Sahu]

Well the email fixes specially the forgot password and activation emails are added in the recent update of vibebp and wplms_plugins . https://wplms.io/support/knowledge-base/updating-core-plugins-in-wplms-v4/ So I would recommend you to upgrade the plugins . We are checking the touch points emails at our local end.Please ping back for a reminder.

[debajyotib]

You can mark this as resolved. Updated to WPLMS 4.04. All mails are working now including activation and welcome mails. The template pack from buddypress settings I have selected nouveau. WP Mail SMTP & sendgrid API I am using with bp custom.php to use html templates. All working well now. For others, I am posting the code here. // hacks and mods will go here // Set BP to use wp_mail add_filter( 'bp_email_use_wp_mail', '__return_true' );   // Set messages to HTML remove_filter( 'wp_mail_content_type', 'set_html_content_type' ); add_filter( 'wp_mail_content_type', 'set_html_content_type' ); function set_html_content_type() { return 'text/html'; }   // Use HTML template add_filter( 'bp_email_get_content_plaintext', 'get_bp_email_content_plaintext', 10, 4 ); function get_bp_email_content_plaintext( $content = '', $property = 'content_plaintext', $transform = 'replace-tokens', $bp_email ) { if ( ! did_action( 'bp_send_email' ) ) { return $content; } return $bp_email->get_template( 'add-content' ); }     // Optionally change your email address add_filter('wp_mail_from','noreply_from'); function noreply_from($from) { return 'noreply@YOUR_DOMAIN.org'; //Replace 'YOUR_DOMAIN.org' with email address }   // Optionally change your from name add_filter('wp_mail_from_name','noreply_from_name'); function noreply_from_name($name) { return 'YOUR_DOMAIN No-Reply'; //Replace 'YOUR_DOMAIN No-Reply' with the from name }

[Author]

Posts