Bug: fake message that tells buyer the wrong status

Home Forums Legacy Support Support queries Setup issues Bug: fake message that tells buyer the wrong status

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  • #175542
    saadrida
    Spectator
    in wplms, i used the plugin autocomplete woocommerce orders, it works, orders are indeed moved to complete BUT wplms gives the buyer the fake message "waiting for admin approval", which is both confusing and irritating for the buyer who wants to get the course paid for. The student already has access, but wplms is telling him/her the opposite, that his order is awaiting for admin approval, which is not true. See attached screenprint of an order that was completed using sandbox paypal, everythign works like a charm except the fake irritating confusing wplms message. How can I get rid of this: https://prnt.sc/ksdfs5
    #175675
    Anshuman Sahu
    Keymaster

    Well the issue appears because while system executes code the order is not completed by the autocomplete order plugin when this message is printed by wplms .

    To resolve it please try : Please go to wp-admin->wplms->miscellaneous->Redirect to Course Page on Order completion, and enable this setting and save changes.

    This will automatically redirect users to the course page.

    #175694
    saadrida
    Spectator
    It was already Enabled. is there something else to remove that confusing message?
    #175807
    Mark Morgan
    Spectator
    Please check the product should be virtual and downloadable. If it is still not working then please share your admin credentials with us. PS: Mark the reply as private while sharing the credentials.
    #176000
    saadrida
    Spectator
    Product is virtual, not downloadable. By nature the course is not for download.
    #176029
    Mark Morgan
    Spectator
    We need  your admin credentials to replicate this issue. PS: Mark the reply as private while sharing the credentials.
Viewing 6 posts - 1 through 6 (of 6 total)
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