Button in Course card Not function

[fchong]

Hi I got this problem directly from the home access the all course option. When I select a course from the layout, it goes to the course card, but in the course card, the button seems not working and does not show Take this course and cannot click. Please check this video. http://somup.com/crhbj6F9ri Is there a setting where the public cannot buy the course. I want this enabled so the public can buy it.

[fchong]

I did more testing, some course will come out after i click on the photo or refresh the screen (doing in incognito mode). and when i use my handphone to try the course, the button appear. It is very funny. I tried changing the course card but no change to those courses (same problem - button does not appear). Really appreciate if you could work on this.

[Ada]

Hi, Button on the course page is working https://drive.google.com/file/d/1-J45Qp9i4S36O7m99Uzw0D_shn6PjSI2/view Make sure the course is connected to the product and product is connected to the course. Please refer to this video for the complete woo-commerce guest checkout and order completion. https://drive.google.com/file/d/15ayZNUSvCEulcKczOta0lDZ81dqsb3wE/view

[fchong]

Hi, thanks for your response. I have seen your video and have done multiple scenario on the cases. These are the 3 cases, I spent the whole day testing the different scenario and also use different PC to test it. All using incognito mode. I really hope to settle this as soon as possible so i can start to put in my courses into the system and launch it Can you delete all the course layout and course card and replaced the with a really working one(it seems funny as I have move to trash the course card and remain one, but it does not seem to take it from there. Please review whatever setting is wrong (it is really confusing me now). If you have it working please record the same steps and let me see. Tq This is Understanding Color Psychology http://somup.com/crhbDuFRlS Mind Mapping 101 http://somup.com/crhbDvFRIF Machine Tools http://somup.com/crhbDyFRIA Woo Commerce cart. http://somup.com/crhbDzFRIS

[Veronica]

checking on your site

[Veronica]

This reply has been marked as private.

[fchong]

I have done what you told me. it is still having the same problem. In your video, you click the login, but the system must be able to show the button without login into the system - the first-time buyer. we can't ask people to register first and then buy the course, it should buy the course and then get registered. my video on the whole procedure as per your instruction - did not work. We really can't ask a new users to wait for the button (but unfortunately, the button is not appearing on the site. http://somup.com/crhF2OFWfq Please do the setting so that this issue can be settled. This is a basic function. I am worried of creating a course - already have this problem. Please show your developer this issue. TQ

[Scott Lang]

Checked at your site in incognito mode(without login) Working fine. Check these 2 scenarios-> 1- Check this video which does not have any pre required course http://somup.com/crhqigqcy2 2- Check this video which have pre-required course http://somup.com/crhqi5qcyB You have set the pre-required widget at the place where the user can see check this widget https://prnt.sc/133ymk3 Let us know if you have any other query

[fchong]

your recording is not following the step i show you. i being testing this option for 3 to 4 days and have tried whatever way, When you record the video i know what you done which i have shown you but that should not be the way. Please record the step as what i shown you in this video, start from the home and all course and then go to software training. Don;t click the picture because that would make the button appear. No customer will know have to click it but i know because i have done it hundreds of time. I dont understand this is so basic ordering option. Follow this step exactly in this video, no shortcut and trick http://somup.com/crhqIPqVQM Also, i have checked the setting it is t NOTE; Maybe you can ask your programmer to add another widget (new button - no checking) which is link to cart directly to woocommerce product file, so it does no checking

[fchong]

Hi, i believe that you have solve part of the problem. Would appreciate if you could let us know what setup that caused this issue so we can take not not to repeat it Please view my video and explain why now there are 3 different style when the button is click. http://somup.com/crhYhDqnwN Also i see that my course category link has gone haywire it does not comes out the course card. lastly the issue with the course card is that i put an icon which did not appear in the course card. Please view the video for full illustration. TQ

[Scott Lang]

I have not changed anything. You are testing the course which has prerequisite course which needs to enroll first. You can test with the new course which has product connected. For the course card, you need to edit the course card layout with elementor. Tip:: Also use chrome incognito for recording which shows the URLs. If you still any doubt let me know.

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