Cannot add a user to a group

[jimmertek]

Hi Added Batches to site. When editing an old or new group I cannot add any users to it. The site doesn't appear to auto filter/load accounts, even when typed in manually I get: "<span style="color: #444444; font-family: 'Open Sans', sans-serif; font-size: 13px; line-height: 19.5px;">The following users could not be added to the group: </span><em style="color: #444444; font-family: 'Open Sans', sans-serif; font-size: 13px; line-height: 19.5px;">BrianC" This is using the back end standard group manager.

[jimmertek]

Also getting this in developer mode: JQMIGRATE: Migrate is installed, version 1.4.0 Uncaught TypeError: $(...).select2 is not a function No changes made to any scripts here, using standard site+batches.

[jimmertek]

No dynamic content on the pages screen is working (cannot even click help or screen options). Please see attached - there are many .js errors.  

[Anshuman Sahu]

Apologies for the late reply this is an issue as of in batches . this is an issue in wplms batches as of now . Thanks for reporting this to us . Please refer this quick fix : https://wplms.io/support/knowledge-base/unable-to-add-members-from-back-end-group-edit-page/

[jimmertek]

I have just tried this, no change. Backend (WP-ADMIN > Groups > Enable Batch Tickbox OR add user - neither works.

[Anshuman Sahu]

Can you please share your site url and admin crednetials to check this issue at your end? PS :  mark reply as private while sharing credentials .

[Anshuman Sahu]

Please also try after clearing browser cache as well as server cache .

[jimmertek]

wplmssupport <span style="color: #4b4d4d; font-family: Lato; font-size: 14px; line-height: 22px; background-color: #efefef;">8RyV9G9bLf7e7)JJDFKum1mO</span> Tried clearing cache - doesn't work...last time I had a major issue it was because curl wasn't enabled on the server. Is there anything else which requires enabling? I'm using Ubuntu 14.04 LTS Thanks, J

[Anshuman Sahu]

I checked your site and found no issues in adding members form back end . See private reply for video . Please also refer this quick fix : https://wplms.io/support/knowledge-base/automatic-enroll-issue-in-batches-fix/

[Anshuman Sahu]

Please check : http://screencast-o-matic.com/watch/cDhll11RV2

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