Hello,
Always sync and save the pot file refer: http://prntscr.com/ng3kbk
Note: Always copy local .Po | .Mo files into global folder. it will prevent from translation string loss while updating theme/ plugins.
How could you do this: https://screencast-o-matic.com/watch/cqfQh6ZllK
In this video,
- i have checked the site language from wp-admin > settings > general > site language.
- then goto wp-admin > loco translate > theme/plugin > theme name / plugin name.
- Copy author file to system file.
- author stands for local file and system stands for global file.
- once your done copying. from now you have to translate string in global (system) file.
These steps should be follow for all plugins and theme in which you are making any changes.
Follow above steps if it does not work in that case
I would like to request temporary access (wp-admin URL and credentials) in a private reply to your site to take better look at the issue. The information you will enter is private which means only you and I can see and have access to it.