Can't logout

[extra100]

Hi,

I bought your WPLMS theme and I'm having problems to logout. I attach an image in which you can see the message I have when trying to logout. If I click y the logout link, it doesn't do anything.

Besides, I'd like to know if I can change the demo settings for a different one without deleting the content I already have, I mean products, other plugins installed...)

[extra100]

Sorry, I copied the text from an email... here you have the text again: Hi, I bought your WPLMS theme and I'm having problems to logout. I attach an image in which you can see the message I have when trying to logout. If I click y the logout link, it doesn't do anything. Besides, I'd like to know if I can change the demo settings for a different one without deleting the content I already have, I mean products, other plugins installed...) The access details are: http://criptolatino.com/wp-admin/ User: Cript@-best1000 Password: --@@rgTN468--@@ Thank you.  

[Anshuman Sahu]

Well i was not able to access  your wp-admin .It is showing me blank page . You can still try to log out by clicking on the logout link in the warning . Please also make sure that all the vibe and wplms plugins are installed and are updated to latest version along with theme . Yep you can change any of the settings in the customizer settings from  the wp-admin -> appearance -> customize .  

[extra100]

You can still try to log out by clicking on the logout link in the warning . I tried to log out clicking the link but the problem is that it doesn't work so that I'm not able to logout. The details I sent are correct, I tried to log in using them and I hadn't any problem. Regards,

[Anshuman Sahu]

I was able to access your site but not the wp-admin panel . your-site.com/wp-admin keeps on loading  but does not open . Also when i try to login from fornt end i get "502 Bad Gateway  " error . Please check if you or your host have enabled some kind of security for wp-admin in your setup . If you have any plugin related to wp-admin security then please deactivate it if you want us to access your site and check the issue .  

[extra100]

Could you tell me your IP, please?

[Anshuman Sahu]

Well our ip is dynamic and changes everyday so if i provide you my ip today then you have to enable it now so that i can check your site the same day . For that i am inviting to our slack channel so that we can track online status of each other and respond quickly and resolve the issue as quickly as we can . Please check your email : [email protected] for invitation. Today my ip is  122.176.240.164.

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