Hi,
The certificate I download from Single Page is correct
However, when I use the code to check from the verification widget, the font is messed up again.
https://vimeo.com/588792263/51ab7411b6
Please help
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hi
please perform this
https://wplms.io/support/forums/topic/certificate-displayed-incorrectly/page/3/
use the same font mentioned by @Alex and then check
Please watch this video
All the certificates:
1. Using the font dejavu sans like Alex explained,
2. Set in A4 landscape
3. Removed and re-added certificates many times
However, please watch this video: https://vimeo.com/589485258/e8e65f9cb5
1st certificate:
- The certificate in achievement menu is perfect
- But when lookup the certificate from the certificate validation widget the font is messed up
2nd certificate: it is in portrait mode whether looking from achievement menu or from validation widget
Ok it seems your new certificate template is not rendering the font somehow .
I would request you to check the font family step it should be exact same name as the previous certificate template I modified for you.
hi it is the same font, it works well in my computer, it works in Single page, it just doesn't in certificate verification
It is not only having the font issue but orientation issue as well
hi
please share the course URL and certificate Template on which you are testing this so we can replicate this
For 1st certificate:
– The certificate in achievement menu is perfect
– But when lookup the certificate from the certificate validation widget the font is messed up
Course: https://elearning.survivalskills.vn/course/so-cap-cuu-can-ban-p-2-cham-soc-khan-cap-1/
Certificate: 3276
2nd certificate: it is in portrait mode whether looking from achievement menu or from validation widget
Course: https://elearning.survivalskills.vn/course/hoi-sinh-tim-phoi/
Certificate:3002
hi
for the first, I have checked this
and it is working fine:
https://screencast-o-matic.com/watch/crjvX1VQ2wa
and for the second:
make sure you have selected the correct image resolution
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1 . hi it maybe possible the the widget is showing old certificate to you and not the latest certificate which has generated. This could be the issue with the widget code .
please goto media library and search for certificate_{course_id}_{user_id} and delete the inappropriate media files with this name .
where course_id should be the course's id and user id is user's id on site .
2 . Well for this you will need to assign the certificate for the student from course -> admin .
3 . NO I think the validation widget is fetching and old certificate that was generated on your site.
If I delete all certificates to make sure I get rid of all faulty certificates. Will there be any problem for my students ? or the deleted certificated will be regenerated anew with the right settings ?
Unfortunately, Certificates will need to be regenerated for students.
Certificates generated are saved for student.s
Hi, "Certificates will need to be regenerated for students." does it mean the students need to complete the course again ? or when they click certificate, it will be regenerated ?
you need to assign it from admin section in the manage course section
.
