i checked every setting 10 times. everything is perfect
but the issue is
the course certificate is not assigning automatically.
refer: https://screencast-o-matic.com/watch/c3e6FMVFY4F
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what I checked.
1- course evaluation is automatic
2- certificate template is set, pdf mode is enabled, percentage is set
3- course quiz is associated with the course and has a passing score set
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This reply has been marked as private.
Since you mentioned that this is not happening consistently if we can get PHP error_log we will get a clue on what is blocking the certificate awarding. This might not be related to code, but some server resource we can only get hint from the error_log .
If you do not have error_log , share FTP details and we can try and locate it from there